Housing Options Officer

Dunstable, Bedfordshire
£28,099 - £30,719 per annum pro rata
28 May 2021
30 Jun 2021
Full Time
Organisation Type
Local authority

In Housing Solutions, we deliver Housing Options services to people, in particular the vulnerable and homeless, whilst helping the Council meet its statutory duties.

We are looking for driven, enthusiastic people with a desire for self-development as well as improving the wellbeing of our customers.

You will be providing a comprehensive and specialist housing advice service to members of the public. This will involve making use of all available housing resources to advise customers of all their housing options as well as their legal rights. You will be assessing applications in accordance with the homelessness legislation and all the available resources to discharge the council’s statutory homelessness duties.

You will be required to develop personal housing plans to help keep applicants in their existing homes or help them find alternative accommodation options. The role involves conducting robust enquiries to establish the housing duties owed to customer. This will involve negotiating with landlords, helping applicants find alternative housing options, identifying support needs and putting practical measures in place to find solutions for customers who are homeless or threatened with homelessness.

You will need to be resilient and thrive in a high pressured, fast paced environment while experience of managing a busy and demanding caseload is essential. Experience of good planning and organisational skills and effectively able plan, prioritise and organise a case load is also required.  You will need experience or knowledge of assessing applications under the Homelessness Reduction Act 2017 and part 7 of the 1996 Housing Act.  

You will be required to demonstrate experience/knowledge of assessing homeless applications in the interview.

You will be required to work across the Central Bedfordshire area and have access to a vehicle to occasionally drive to various locations. The role includes participating in an out of hours service, as required.

The role is working as part of a friendly team seeking to provide person-centred housing options to some of the most vulnerable people looking for homes.

You will be provided with the opportunity to develop your knowledge and skills further through appropriate training and supervision.

Join us, and take advantage of our rewards package, flexible working and the chance to learn and progress. Find your greatness by helping us to deliver better services to the local community.

Central Bedfordshire Council has its own vision and values that are integral to everything we do. Our area vision is to make Central Bedfordshire 'A great place to live and work'.

To assess your suitability for the role, you must demonstrate how you meet the key outcomes, accountabilities and competencies. To do this, you’ll need to refer the Family Profile, Role Profile and Competency Framework which can be found in the Recruitment Pack: Housing Options Officer Recruitment Pack

For an informal discussion about this position, please contact: Niasia Blair at niasia.blair@centralbedfordshire.gov.uk or on 0300 300 6972.

For queries related to the recruitment of this vacancy, please contact: The Recruitment Team at recruitment@centralbedfordshire.gov.uk or call 0300 300 8000.

Central Bedfordshire Council is an equal opportunities employer. We welcome enquiries from everyone and value diversity in the workplace. We are a Disability Confident employer, we are working to become a Disability Confident leader in our community.

To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline. If you do not have a CV to hand, please look on our website for a CV template that you can use to create your CV to apply for this role http://www.centralbedfordshire.gov.uk/jobs/work-here/application.aspx.

Closing Date: 30th June 2021

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