Business Support Manager

02 Jun 2021
23 Jun 2021
Full Time
Organisation Type
Housing association / RP

bpha are a forward-thinking housing association, on a mission to build thriving communities where people can live happily in a home they can afford.

We work right across the Oxford to Cambridge Arc, and own or manage over 19,000 homes. As one of the top 25 Housing Association developers in the country, we remain committed to delivering high-quality affordable housing to those who need it the most.

Our Residents, shared owners and leaseholders are at the core of everything we do at bpha. With every employee playing an important part in ensuring we continue to provide them with excellent customer service and maintaining our role as a responsible landlord.

We are currently looking for a Business Support Manager to take responsibility for ensuring that our workforce have the right equipment and documentation to carry out their roles wherever they are based.

What you will be doing: 

  • Ensuring that central services offer good value for money and that a high level of service is provided to the business

  • Ensuring that the correct documents are available to the business - scanned, indexed, version controlled and deleted in line with document management processes

  • Managing the offices including Health and Safety

  • Maintaining the on budget (circa £1m) running of our offices including project managing refurbishments and ensuring H&S and statutory servicing and inspections are carried out (risk assessment, PAT testing etc)

  • Developing and implementing the data and document management across the organisation

  • Ensuring the effective control of organisation documents including sorting, filing, storing and retrieving both electronic and hard copy documents

  • Ensuring that an effective contracts register is maintained

  • Ensuring that organisational subscriptions provide value to the organisation and that access to these subscriptions is appropriately controlled

We’d love to meet someone with:  

  • Experience of leading and managing a team

  • Experience of office management, facilities management and / or document control management

  • Experience of driving value for money through procurement and contract management

  • Strong communication skills both written and verbal

  • Skilled at managing budgets

  • A health and safety qualification would be advantageous as would a facilities or document management qualification

Amongst what we offer you is: 

  • £47,500

  • 28 days holiday PLUS Bank Holidays!

  • Contributory pension scheme 

  • Private health care

  • Opportunities for development and professional training

  • Discounted gym membership

  • Retail discount scheme 

The successful candidate will need to complete a basic DBS application.

Closing date: 23rd June, 2021

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