Senior Repairs Surveyor - Yorkshire and North East
Job Title: Senior Surveyor – Repairs - Yorkshire/North East Location: Homebased with travel around Yorkshire and North East region Contract Type: Permanent Hours: Full time, 37.5 hours About Us Anchor Hanover Group is the largest provider of specialist housing and care for people in later life in England, employing more than 9,000 people throughout England. We provide more than 60,000 homes for older people and are a trusted care provider with more than 100 care homes. We know that quality services start with quality people. We work hard to be recognised as a leading employer and are committed to retaining and attracting the best in our industry. At Anchor Hanover Group we believe in values. We are Accountable, Respectful, Courageous and Honest. We believe our people should be proud of the work they do making a difference to society and our customers. About the role The Property Services team delivers circa £14m of urgent and responsive repairs per annum within a range of environments, including rented residential, care homes and leasehold sectors. Split into 3 regional teams the Senior Repairs Surveyor role is a key role supporting the Regional Responsive Repairs Manager. The Senior surveyor will manage teams of up to 4 Repairs Surveyors. The Senior Surveyor will manage all major repairs within a portfolio of properties within the region; provide expert technical leadership to repairs surveyors and support the Regional Responsive Repairs Manager. The Senior surveyor will be responsible for ensuring effective relationships with District Managers (Operations) and Care home Managers within a given locality. Close liaison with the Senior Surveyor (Investment) is required to ensure a joined-up property offering. You will be the key local stakeholder manager with operational colleagues to ensure a collaborative approach to delivery of all repairs within the locality to ensure optimum value for the customer and business You will work closely with and take accountability for devolving responsibility to the contractor in line with Anchor best practice repairs processes. You will understand performance, provide feed-back, and confront poor performance positively and collaboratively with contractors, suppliers, and all key stakeholders. About you You will have experience in the delivery of responsive/major repairs in a dispersed portfolio environment and possess in depth knowledge & understanding of construction related legislation and relevant Health and Safety legislation. You will have proven experience of working as a manager for a Housing Association, Contractor, or other relevant organisation in investment activities. You will have experience of project implementation and driving through continual improvement alongside a track record of delivering improved service performance. You will be able to work alone and as part of a team. You will have a degree level qualification or equivalent desirable and relevant qualifications in surveying/ building construction/ RIBA/ ARICS/ MCIOB are desirable but not essential. Or relevant experience.
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