Head of Facilities

Croydon, Surrey
£55,836 pa + excellent benefits
15 Jun 2021
06 Jul 2021
Head of services
Full Time
Organisation Type
Housing association / RP

What you'll do
We’re looking for an exceptional Head of Service who wants to drive service excellence through innovation and strives in a challenging dynamic environment. If you have a proven track record of managing a complex and diverse Facilities Management office portfolio, from providing strategic leadership to building and supporting an operational team then a fabulous opportunity has arisen to join us as Head of Facilities.

In this exciting role, you will provide strategic direction and expertise to the FM team on all aspects of an efficient and modern Facilities Management service, building, leading and motivating the team through clear vision to deliver an excellent service. You will also:

  • Take the lead for implementing and managing systems and processes to ensure health and safety compliance across our offices
  • Identify opportunities for continuous service improvement
  • Select, design and implement a suitable CAFM system that enables delivery of best in class customer experience for all FM related matters
  • Oversee office projects including the review of our existing office portfolio, investment on new and existing offices to enable delivery of our accommodation strategy
  • Ensure our supply chain is robust and delivers best value for money.

What you'll need
You’ll have worked in a similar role as a Head of Service/Senior Manager overseeing the delivery of a diverse Facilities Management service and be a member of the IWFM, or have sufficient demonstrable knowledge and experience of delivering FM services across a varied office portfolio at a senior level. With excellent people management skills and the ability to lead, motivate and communicate at all levels, you’ll have experience of successfully managing high performing teams and services in a Total Facilities Management delivery model, managing complex projects with various stakeholders and strong financial management.

You’ll also need to have a full UK Driving licence and access to a vehicle.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

What's in it for you

  • Pension
  • Life assurance
  • Healthcare cash plan
  • Eyecare & dental
  • Birthday leave
  • Retailers discounts
  • Cycle to work
  • Buy & sell annual leave
  • Season ticket loan
  • In-house academy & career development
  • Flexible working

Inclusion and Diversity
At Optivo we work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual. We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.