Senior Area Housing Manager
Runnymede Borough Council is an excellent performing landlord, with Housemark top quartile performance for current and former tenant arrears. We are located to the west of London and our Borough is 86% Green Belt so it’s a very nice place to live and work.
Despite the pandemic our proactive support to tenants resulted in a year end rent arrears performance of 1.61%. Investment in prevention, sustainment and temporary accommodation management has also resulted in outstanding performance demonstrated by reduced reliance on emergency bed and breakfast accommodation.
We have a number of exciting projects lined up for 2021 including launching our new income management processes, applying for accreditation from the Rental Income Excellence Network, upgrading our housing management system, reviewing and modernising our older persons housing offer and embedding our Mobile Estate Warden Service and associated service charging.
To achieve our ongoing targets and aspirations we are looking to recruit a highly motivated professional to this role. You will be responsible for overseeing the management of stock in the South of the borough, which includes general needs stock, temporary accommodation and the management of leaseholders. You will also need to work closely with our team of officers who manage our independent retirement living accommodation.
You will directly line manage two Area Housing Managers and three Estate Wardens to provide generic frontline housing management, income management, and estate services
We are seeking a motivated, resilient and flexible person to join our team. You will need to have a CIH qualification or equivalent and experience of working with tenants and dealing with a variety of tenancy related issues as well as experience of line management and performance monitoring.
For an informal chat about this position please contact Amanda Kendall, Housing Services Manager on 01932 425872 or via email email@example.com.
Please apply online at www.surreyjobs.info. Full information, including the Job Description, Person Specification and other details about Runnymede Borough Council, is available in the Extra Information attachment on the website. If it is difficult for you to apply online please contact Human Resources via email: firstname.lastname@example.org
CVs will only be considered if submitted with a completed application form. We welcome applications from all sections of the community.
Please provide an email address where possible as you may be contacted by email if you are selected to attend for an interview.
If you have not heard from us within two weeks of the closing date, you should assume that unfortunately your application has been unsuccessful on this occasion.
Closing date: Sunday 4th July 2021