Lead Technician - London

Recruiter
Optivo
Location
Croydon, Surrey
Salary
£40,969
Posted
22 Jun 2021
Closes
20 Jul 2021
Ref
626886
Contact
Mr Marvin Harvey
Seniority
Manager
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP

The Lead Technician is an essential member of the Direct Repairs department, who leads a dedicated team of multi trade operatives, by providing a comprehensive, efficient and responsive property service delivery.

The primary focus is providing a high quality responsive maintenance service to all residents, internal colleagues and partners. To also provide clear structure and support to operatives in managing repairs effectively from inception to completion and final quality assurance.

Duties include:

Supervision of a team of trades staff including allocation of workload

Management of work stream and productivity levels

Tool box talks and HSE monitoring

All administrative work, managing our in-house CRM database

Liaising with the tenants and being that point of escalation

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