Housing Management Coordinator
Housing Management Coordinator
Full Time (37.5 hours per week), Permanent
Salary from £19,300 to £20,250 pa rising to £24,000 through length of service, from £9.87 per hour if you’d prefer to work on our bank on a casual basis
Plus, brilliant benefits!
Empowering customers to live rewarding and happy lives. That’s when it hits home.
We have a fabulous opportunity for you to join our all new Hartlepool Move On service and you will be joining our awesome team! The Move On service supports our brilliant customers who require low to medium support and have a housing need requiring intense housing management. We have 49 newly refurbished dispersed 1 and 2 bedroom self-contained flats for our customers to move into!
You’ll be our Housing and Property Guru! Focussing on tenancy support, you’ll provide a housing management service to our customers, supporting them to manage their tenancy and rent accounts. You’ll also help our customers with their benefit claims and making sure that these are received on their rent account. You’ll turn around vacant bed spaces so that new customers who need our help can move in quickly. You’ll also make sure our service achieves maximum occupancy, and that we are health and safety compliant!
About our team
Based in our all new Hartlepool Hub, you’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us were not just a team we’re a ‘work family’.
Our manager is Ste, who has been with Home Group for 12 years, and who is not only passionate about the amazing work we do but also his beloved Middlesbrough Football Club too! We don’t just love to support our customers, we’re there for each other too! You’ll be joining the brilliant Debby, Dee and Helen who are all super passionate about really making a difference to those they support.
You’ll work on a rota basis between the hours of 8am – 6pm and take your turn working bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!
Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid weekly!
You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds. You will have some experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.
As Housing Management Coordinator you’re experienced in managing a housing management caseload and overseeing landlord and housing management duties. You know all about re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. You’re great at managing your own time and have strong written and verbal communication skills.
To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!)
To make sure our customers are well supported, it’s important that you have worked in a housing/support environment before. Don’t worry, we won’t drop you in the deep end, we’ll help to you understand how things work at Home Group!
As this is a community-based role, you need to be able to drive, as well as having access to a car insured for business purposes. Don’t worry, we’ll pay you expenses to cover this use!
When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.
Want to know more?
If you’re not reading this advert on our career’s pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Management Coordinator Job Description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!
We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently at the moment, so to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.
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