Flexible Bank Housing Concierge
Flexible Bank Housing Concierge (Waking Nights)
Hourly rate from £9.50 & Weekly Pay
Flexible Hours & Shifts!
Working hours that suit my lifestyle. That’s when it hits home.
Have you been looking to earn some extra cash, while keeping to your current commitments? Now you can! What’s more, you’ll be making a difference!
This is an exciting time to join Home Group – one of the UK’s Largest Housing providers and be part of our brilliant flexible bank. You’ll be supporting the smooth running of our services by ensuring the safety and security of our buildings during the night and of our amazing customers, and ensure we get on with our neighbours! And, you’ll be picking and choosing the shifts you want to work.
You’ll get involved in lots of different activities which will include monitoring CCTV, regularly patrolling the premises, monitoring visitors to and from the building and ensuring tenancy conditions and service rules are adhered to. As our Housing Concierge you’ll also be the first point of contact for our customers during the night. At times we’ll also need you to do some general cleaning duties too!
Where you could work
You’ll be helping our vulnerable customers in a variety of supported accommodation services across the Sunderland and County Durham area. Customers support needs vary from service to service and each customer has their own individual tailored support plan and risk assessments in place. You'll be part of our wider team of flexible bank colleagues working under the umbrella of Home Groups Central Resource team.
You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative.
You’ll be flexible to work at short notice, as you’ll be the one picking your next shift. The great news is that you’ll be gaining loads of experience working in different services or locations. But we do need to be a real people person!
You may already work in a similar environment in housing with vulnerable adults or have done so in the past, however it’s not a deal-breaker if you haven’t. However, to be brilliant, we do need you to have a caring attitude, resilience and the desire to learn and make a difference!
How it works
Working on our bank, you’ll be able to pick and choose your shifts - from those available in your area. As busy as you are, you should be able to do this on the go via your mobile device!
What’s in it for you
At Home Group our pay rates are based on Living Wage Foundation rate (definitely more than some organisations!) That means you’ll be paid a fair hourly rate for every hour that you work, and your rate even includes a payment towards your holiday pay!
After you have been paid for your first shift, you’ll even get a chance to stretch your money further when you get access to our brilliant shopping discount scheme!
You’ll even get access to our excellent learning portal to develop your skills further! We’re sure you will find working for us brilliant, so if you want to stick around, you’ll be able to apply for all of our roles!
When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.
Want to know more?
If you’re not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Concierge Job Description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here.
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you
We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently at the moment, so to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.
Be yourself at Home
Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work!
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