Housing Management Coordinator

5 days left

Home Group
£10,000 - £19,999
01 Jul 2021
31 Jul 2021
Full Time
Organisation Type

Housing Management Co-ordinator 
Location: Bradford and surrounding area, and also working as part of a larger team in Scunthorpe (Flexible Location Base)
Full Time (37.5 hours per week), 9 months Fixed term Contract (Maternity leave cover)
Salary of £19,300 to £24,300 per annum (pro rata) plus, brilliant benefits!

Empowering customers to live rewarding and happy lives. That’s when it hits home.
We have a fabulous opportunity for you to join our awesome team. We cover 16 properties across the Yorkshire region. In all of these properties we carry out the housing management tasks while another provider delivers the support to customers. You will work closely with a number of support providers ensuring safety and compliance. You will be part of a wider team as we also have two services in Scunthorpe.
You’ll be our Housing and Property Guru! Focussing on tenancy support, you’ll provide a housing management service to our customers, supporting them to manage their tenancy and rent accounts. You’ll also help our customers with their housing benefit claims and making sure that these are received on their rent account. You’ll turn around vacant bed spaces so that new customers who need our help can move in quickly. You’ll also make sure our service achieves maximum occupancy, and that we are health and safety compliant!
The role is very varied and often fast paced. No two days are ever the same and the hours can fly by! A typical day could involve visiting properties to carry out Health & Safety compliance checks, carrying out assessments for potential new customers or a shopping trip to buy new furniture for a service. Another day you could find yourself working alongside our maintenance surveyors assisting with planned works or meeting an Occupational Therapist looking at adaptations in our properties. You’ll also help our customers with their housing benefit claims and making sure that these are received on their rent account.

Customer quote
“Thank you for everything that you did for us. You have been amazing angels who looked after us daily.”

About our team
You’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us were not just a team we’re a ‘work family’. Our manager is Lucy, she has worked for Home Group for over 7 years! There are 7 of us in the team and we don’t just love to support our customers, we’re there for each other too! You will work alongside the brilliant Afshaan our housing management Coordinator. 

Working hours
You’ll usually work between the hours of 9am-5pm Monday to Friday. It’s the team’s unwritten rule that you attend the important appointments in life, be it your child’s school play, your partner’s graduation, or to get your new fridge delivered. You can elect to fit these around your working day or use your flexi to take the time off. Our focus is on getting the job done, not your working hours!

Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid weekly!

About you
You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds. You will have some experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.
As Housing Management Coordinator you’re experienced in managing a housing management caseload and overseeing landlord and housing management duties. You know all about re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. You’re great at managing your own time and have strong written and verbal communication skills.  
To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!)
To make sure our customers are well supported, it’s important that you have worked in a housing management role or something similar before. Don’t worry, we won’t drop you in the deep end, we’ll help to you understand how things work at Home Group!
As this is a community based role, you need to be able to drive, as well as having access to a car insured for business purposes. Don’t worry, we’ll pay you expenses to cover this use!
When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

Want to know more?
If you’re not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Management Coordinator Job Description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!

To apply
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.

You’re unique!
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!

During Covid
We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently at the moment, so to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.
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