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Retirement Housing Manager (LiveSmart)

Employer
Clarion Housing Group
Location
England, Bedfordshire, Luton
Salary
£22027 - £25910 per annum
Closing date
28 Jul 2021

View more

Function
Community and Customer Services
Seniority
Officer
Contract
Permanent
Hours
Part Time
Organisation Type
Housing association / RP
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Job Details

Hours: Part Time 28 hours per week - working Monday-Thursday 9-3 and Friday 9-1

Do you have experience of working with vulnerable people and looking for a rewarding career?

We're looking for an experienced manager to provide an intensive housing management and concierge service to meet the needs of residents living in retirement housing at our Hartwood House Scheme in Luton. You'll be the first point of contact and manage access to the building for residents, contractors and visitors.

What you'll be doing

The scheme's purpose is to enhance the life experiences of the people we work with, to ensure that we provide a safe and secure environment, and to promote each individual's independence.

You'll support the maintenance and security of the buildings, monitor contracts and services and provide a focused service to residents living in retirement housing. You'll be expected to visit other LiveSmart schemes, so must be able to travel.

With excellent communication and customer service skills, you'll work with other housing teams, arrange viewings and enable residents to settle into the scheme.You'll report any safeguarding concerns as appropriate, and signpost and make referrals to other agencies where residents need additional support.

What you'll need

You must be flexible, calm under pressure and able to deal with emergencies if required.With excellent time management skills you'll be able to organise and prioritise your own workload, whilst maintaining high customer service standards.

What you can expect from us

Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;-

  • Competitive salaries that are benchmarked regularly against current market rates

  • Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service.

  • A flexible benefit scheme tailored to you, inclusive of dental insurance, restaurant card, cycle to work; we also give you 1% of your salary to spend on whichever approved benefit you like!

  • Matched pension contributions of up to 7.5%

  • Flexible and agile working for the majority of our employees

Other perks

  • Company Bonus Scheme

  • Eye care vouchers

  • Holiday trading scheme allowing you to buy and sell leave

  • Free counselling and legal advice scheme for you and your family

  • Interest free loans for season ticket and study leave

Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave.

Closing Date: Wednesday 28th July 2021 at midnight

For further details on this vacancy, please click 'apply'.

Applicants must be able to travel regularly across the region and cover other schemes when required.

This post is subject to a Basic Criminal Record Check Clearance.

In the event that we receive a high volume of applications, we reserve the right to close this advert early.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

Company

Clarion Housing Group

Clarion Housing Group comprises the country’s largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group’s housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.

Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target.  Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group.  The proceeds from sales are invested in our social purpose.   

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.

Building homes. Developing futures.

Find Us
Website:
Location
6 Tooley St
London Bridge
London
GB
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