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Executive Director of Operations

Aspen People
£91,016 per annum plus benefits/flexible working opportunities
Closing date
16 Aug 2021

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Community and Customer Services, Housing / neighbourhood management, Corporate Services, Homes and Asset Management, Residential Development & Construction, Executive & Senior, Senior management
Full Time
Organisation Type
Housing association / RP
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Job Details

About the Role

This is a rare opportunity for an innovative, passionate and inspiring person to lead all of the customer-facing services at Kingdom Housing Association.

You will lead the organisation’s Customer Services, Development, Housing, and Asset Management Services, nurturing collaborative working between them and have direct responsibility for ensuring the way we work is structured and coordinated in a way that provides the best possible experience for our customers.

Reporting to the Group Chief Executive, you will be part of the Executive Management Team and have a key role in developing and implementing the organisation’s strategies to deliver our objectives.

About Us

Kingdom Housing Association (KHA) is the parent organisation within the Kingdom Group. The Association is one of the leading providers of affordable housing in East Central Scotland.

We aspire to be an employer of choice. We already have Gold IiP and IiYP accreditation, are striving towards Platinum for both, were recently the highest placed Scottish RSL on the Times Top Companies to Work For list and have been shortlisted for the Employer of the Year in the CIH's Housing Heroes awards.

We live by our CARES values of Customer, Accountable, Respect, Efficient and Supportive.

In addition to the core services, related to providing, managing and maintaining affordable housing, KHA also provides in-house corporate support services, covering Finance, Governance, HR and Digital services, along with non core projects and wider role services to people living in the communities where we operate. KHA has a strategy based on business development across all areas of activity.

Kingdom Initiatives (KI) is a subsidiary company of KHA. The main purpose of KI is to deliver complementary activities that the KHA cannot undertake due to its charitable status and the company has a focused growth and development strategy.

Kingdom Support and Care (KSC) is another KHA subsidiary. KSC is a Community Interest Company and  provides support to over 300 people throughout Fife and Falkirk, providing high quality and personalised support and care. KSC has plans for the development of new services and projects.

Business development is key component of all our strategies within the Kingdom Group.

About You

First and foremost, you will be passionate about the work we do. You will be an experienced leader who is committed to continuous improvement and customer focus. You will lead by inspiring and collaborating with people inside and outside the organisation.

You will have the ability to combine your senior experience in housing, property maintenance or construction sectors with the expertise of the Directors you will manage to develop and drive holistic and innovative strategies that inspire our people and deliver for our customers.

You’ll be educated to degree level or have equivalent experience and have a full, current driving licence.

You will be required to complete a satisfactory Standard Police Act Disclosure Scotland check.

We offer

An attractive salary and benefits package including a contributory pension scheme and generous annual leave entitlement. 

You will be able to benefit from a range of flexible working opportunities rarely seen at this level of role.

We anticipate holding first interviews on 2 September and second interviews, if required, on 6 September.

Further Information

A candidate pack is available by CLICKING HERE.


For a confidential discussion about the post please contact Nigel Fortnum or Mike Orr on 0141 212 7555.




To apply please complete the Application Form and Equality and Diversity Monitoring Form and email this to Katy Gall at Aspen People –

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