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Bank Support Worker

Home Group
£10,000 - £19,999
Closing date
15 Aug 2021

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Community and Customer Services, Social Care
Assistant / coordinator
Full Time
Organisation Type
Housing association / RP
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Job Details

Bank Support Worker 
Snodland, Kent
Pay rate from £9.72 to £11.76 per hour (paid weekly!)
Flexible hours and shifts

Making a big difference supporting our customer.  That’s when it hits home.
Have you been looking to earn some extra cash, whilst having flexibility to keep to your current commitments? Now you can! What’s more, you’ll be making a big difference! This is an exciting time to join us, we’re one of the UK’s largest Housing providers (and 10^th best place to work in the UK – Super Large organisations). You’ll be supporting our amazing customers as part of our flexible bank, picking and choosing the shifts you want to work.
You will be supporting our customer who is a lady in her 40’s with complex needs and challenging behaviours including learning disabilities, autism and OCD. She is looking for an experienced team to support her in her daily living activities, creating such good bonds that you will be considered family.
Our customer, let’s call her J, will be supported on a 2:1 basis. J enjoys going for daily outings to cafes listening to CD’s or the radio and watching DVD’s. She also has a love for makeup, lipstick and nail varnish, as well as learning new activities and expanding her vocabulary. J, who can get frustrated when not following a conversation, needs you to be able to adapt your language and explain things in familiar terms so that she is able to understand more clearly. You’ll be trained to support our customer’s mental and physical wellbeing and to take positive risks to enable her successful journey. If required (and only as a last resort), you may need to use physical intervention and we will provide you with the training and support to do this safely.

Where you’ll work
You’ll be joining Home Groups wider Kent transforming care teams. We have bases in Gravesend, Canterbury, Broadstairs, Ashford and Rainham, so whilst you will be working with J at her home in Snodland you will be able to support our other customers as and when there is a requirement.
There is lots for you to do and get involved in. You’ll go home each day knowing that you’ve made an amazing difference, how great is that!

How it works
Working on our bank, you’ll be able to pick and choose your shifts that you can work from those available in your area. You can do this on the go via your mobile!

About you
You’ll be flexible to work at short notice, as you’ll be the one picking your next shift, working hours that fit around your current commitments. The great news is that you’ll be gaining loads of experience working with our brilliant colleagues and customer. 
It’s important that you have worked in a similar role in a supported housing environment before, are willing to provide personal care and have experience of helping customers to reach their full potential. You’ll have a great understanding of professional boundaries, risk assessments and supporting your customers to enjoy the best possible quality of life. Ideally, you’ll hold a level 2 in Health and Social Care or equivalent.  
When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

Why you should join us
Don’t worry, we won’t drop you in the deep end, we’ll nurture your talent, help you understand how things work here and you’ll have a fantastic induction with ongoing learning and support! 
Our pay rates are based on Living Wage Foundation rate which means you’ll be paid a fair hourly rate for every hour that you work, and your rate even includes a payment towards your holiday pay! After you have been paid for your first shift, you’ll even get a chance to stretch your money further when you get access to our brilliant shopping discount portal (saving money on your food shopping, restaurants, cinema, holidays, gym and lots more!). We’re sure you will find working for us brilliant, so if you want to stick around on a more permanent basis you can also apply for all our roles!

Want to know more?
If you’re not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the Positive Behaviour Support Worker Job Description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!

To apply
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter.  If you need them, we’ve also got some great templates to help you.

During Covid
We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently at the moment, so to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.

You’re unique!
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!
#socialcare #Kent #Kentjobs #care


There’s never been a more exciting time to join us, as we build and sell over 10,000 new homes across the UK.  From affordable housing to our brilliant private sale brand Persona, we’re shaking up the new build market.  You’ll have the opportunity to work on everything from affordable homes to luxury apartments and build the career you want with us. 

As one of the UK’s largest developers of new homes and providers of houses for affordable rent.  We also provide long term integrated health and social care housing.  We don’t just build houses, we build homes and develop vibrant communities where people want to live. 

What keeps us busy?

We’re building homes, independence and aspirations and according to our trophy cabinet we’re pretty good at it! 

We’re winners of the 2018 UK Housing Awards Development Programme of the Year, Silver Best House at the What House Awards 2018, and RESI Landlord of the Year 2016.  We’re constantly challenging the status quo, delivering unparalleled schemes and ground-breaking products.  We pride ourselves on building happier, healthy homes, putting space and people before profits.

Oh and did we mentioned that we rank No. 27 in the UK’s Best Large Places to work, and 17th in Stonewall Top 100 Employers 2019?    

We’re growing

As we’re building new homes, we’re growing our team too so there are lots of opportunities for you to join us across the UK.  So whether you’re acquiring land, designing places, delivering schemes, selling homes or regenerating neighbourhoods.  You’ll be working alongside brilliant people to unlock bold opportunities, exciting new partnerships and collaborative projects across the UK. 

Join us

You can find out more about us and our current vacancies on our website at or on our Facebook and Linkedin pages.    

High-flying career, work life balance, brilliant benefits and a cherry on top!  There are so many reasons you’ll love working at Home Group.


Find Us
2 Gosforth Park Way
Gosforth Business Park
Newcastle upon Tyne
Tyne and Wear
NE12 8ET
United Kingdom
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