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Support Worker

Home Group
£10,000 - £19,999
Closing date
15 Aug 2021

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Community and Customer Services, Supported / sheltered housing
Assistant / coordinator
Full Time
Organisation Type
Housing association / RP
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Job Details

Support Worker
Various locations, Kent
Permanent, Part Time (18hpw)
c£23,000 p.a. Pro Rata plus sleep in enhancements

Delivering support with a difference. That’s when it hits home
We have an amazing opportunity for confident and positive people to join our transforming care team, helping our brilliant customers to live a fulfilling life in their own home within the local community. The delivery could be on a 1:1, lone working basis or 2:1 support, but you will be assisting them to enjoy the best quality of life and live as independently as possible.
In this hugely rewarding job, you will assist our customers who display behaviours that challenge. These behaviours could include learning disabilities, mental health issues, autism and communication differences, alongside ongoing physical health conditions. Some customers may also have a forensic background and show distressing behaviours, so if required (and only as a last resort), you may need to use physical intervention and we will provide you with the training needed in order to do this safely.
Working collaboratively with your team you will help your customers regulate their emotions through the activities they love to do, providing person-centred care and recognising someone’s past life and experiences in order to build on their strengths. 
With your Team Leaders and Deputy Managers, you’ll provide consistent customer focused assistance and routines, which are underpinned by predictability as well as effective ways to communicate. These will be determined by customer preference. You’ll be patient, have a calm disposition, great listening skills as well as remaining assertive and encouraging.  

Where and when you’ll work
We are building a team to work with our customers in their own homes in Ashford, as well as working with them when they are out and about in the wider community.
You will be working with them on a 24/7 basis so you’ll be working shifts on a rota basis covering days and evenings as well as waking nights, whilst taking your turn working weekends and bank holidays.
We need you to be flexible to meet their support needs, but we will be flexible too to find and agree a working pattern that suits all our needs.
You’ll be joining Home Groups wider Kent transforming care teams (we have bases in Gravesend, Canterbury, Snodland, Broadstairs and Rainham), and you may be asked to support our other customers as and when there is a requirement.

About you
You’re passionate and motivated and will impress us with your ability to work on your own initiative, positively influencing our customers to work towards their goals and aspirations. You’ll also be willing to provide personal care when required, so some experience in physical assistance to help wash, (shower or bath) dress, and oral care is also highly desirable.
It is important that you have experience in safeguarding, risk assessments, confidentiality and daily care plans. We’d also love for you to hold your Level 2 or 3 in Health and Social Care or equivalent or be willing to work toward obtaining this.
While experience and skills are really important, none of these matter without the right attitude, energy and approach. If you think you fit the bill, then we would welcome your application. We can nurture your talent, just let us know in your cover letter why you have a passion for working here and explain in detail how you meet the criteria. Don’t worry, we won’t drop you in the deep end, we’ll help you to understand how things work at Home Group!
It would also be amazing if you drive and have access to a vehicle (we do pay your expenses to cover this use!), but it's not a deal breaker if you don't!
When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

Want to know more?
If you’re not reading this advert on our career’s pages, press the APPLY NOW button to access lots of useful stuff! You can download the PBS Worker job description  and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!

To apply
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.

During Covid
We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently at the moment, so to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt here during the outbreak.

You’re unique!
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences and make Home Group a great place to work!
#social #care #socialcare #kentjobs #kent #ashford #complexcare


There’s never been a more exciting time to join us, as we build and sell over 10,000 new homes across the UK.  From affordable housing to our brilliant private sale brand Persona, we’re shaking up the new build market.  You’ll have the opportunity to work on everything from affordable homes to luxury apartments and build the career you want with us. 

As one of the UK’s largest developers of new homes and providers of houses for affordable rent.  We also provide long term integrated health and social care housing.  We don’t just build houses, we build homes and develop vibrant communities where people want to live. 

What keeps us busy?

We’re building homes, independence and aspirations and according to our trophy cabinet we’re pretty good at it! 

We’re winners of the 2018 UK Housing Awards Development Programme of the Year, Silver Best House at the What House Awards 2018, and RESI Landlord of the Year 2016.  We’re constantly challenging the status quo, delivering unparalleled schemes and ground-breaking products.  We pride ourselves on building happier, healthy homes, putting space and people before profits.

Oh and did we mentioned that we rank No. 27 in the UK’s Best Large Places to work, and 17th in Stonewall Top 100 Employers 2019?    

We’re growing

As we’re building new homes, we’re growing our team too so there are lots of opportunities for you to join us across the UK.  So whether you’re acquiring land, designing places, delivering schemes, selling homes or regenerating neighbourhoods.  You’ll be working alongside brilliant people to unlock bold opportunities, exciting new partnerships and collaborative projects across the UK. 

Join us

You can find out more about us and our current vacancies on our website at or on our Facebook and Linkedin pages.    

High-flying career, work life balance, brilliant benefits and a cherry on top!  There are so many reasons you’ll love working at Home Group.


Find Us
2 Gosforth Park Way
Gosforth Business Park
Newcastle upon Tyne
Tyne and Wear
NE12 8ET
United Kingdom
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