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Housing Officer

Employer
Barnet Homes - Part of The Barnet Group
Location
Barnet (London Borough), London (Greater)
Salary
£14,161.28
Closing date
1 Aug 2021

Job Details

Job Title:  Housing Officer - (Neighbourhoods)

Team:        Housing Management

Hours:      19.5 Hours per week (Monday to Friday): Hours to be agreed

Salary:      £14,161.28

Term:        Permanent

Location: Colindale Office

The Barnet Group is currently seeking to recruit a Housing Officer to join the Housing Management Team to assist in providing an excellent service to our customers.

Within the Housing Management Service, your role will be to ensure that services provided to customers and colleagues is of a high quality and supports customer and operational priorities.

You will report to the Neighbourhood Housing Manager and, as part of the Housing Management Service, you will provide a high quality first point of contact for our internal and external customers on a broad range of housing management enquiries. You will be required to work Monday to Friday to support the service.

We are seeking someone who has excellent communication skills with experience of working in a customer focused environment.

Whilst awareness of the social housing sector would be an advantage, it is not essential as training will be provided. Most important of all we are seeking someone with real enthusiasm, a team player who is both well organised, able to think on their feet and has excellent people skills.

If you like a challenge, have a genuine commitment to housing management and you are keen to improve the lives of our residents then we would like to hear from you.

Currently the Housing Management service is located at Bristol Avenue Colindale.

Package: You will receive a Flexible benefit allowance of 5% of your base salary. Flexible benefits are hosted by AON and will allow you to choose from a variety of benefits.

Closing date:    1 August 2021     

Interview date: W/C 2 August 2021

Company

The Barnet Group is a local authority trading company created in February 2012. We are owned by Barnet Council.

We employ approximately 1,000 members of staff in a wide range of roles; from care workers to plumbers and carpenters. We also have many office-based roles for our ever-growing organisation. We are a London Living Wage employer, and pride ourselves on our equality, diversity and inclusion, as well as the opportunities we provide for staff growth and development.

We are the parent company to:

  • Barnet Homes – this manages the borough’s 15,000 council homes on behalf of Barnet Council. It also works to prevent homelessness and allocates homes to social housing applicants
  • Opendoor Homes – a subsidiary of Barnet Homes which gained Registered Provider status from the Homes and Communities Agency in 2016. Opendoor is developing an initial 320 new homes in the borough, and has ambitions to build many more. It is also purchasing homes on the open market for affordable rent.
  • Bumblebee – an online estate agent providing quality bespoke property services to landlords and tenants, throughout Barnet and the surrounding areas.
  • TBG Flex – a company for the recruitment and employment of new staff.
  • Your Choice Barnet – an adult social care company that provides day services, respite centres, extra care schemes and care homes to adults with learning and physical disabilities, older adults and adults with additional care needs.

Our mission is to make a real difference to every customer.

We also offer services to the wider community. These include a let2barnet lettings service for private landlords, and BOOST, an employment and training support service.

Company info
Website
Telephone
0208 359 2798
Location
The Barnet Group
2 Bristol Avenue
Colindale
London
United Kingdom
NW9 4EW
GB

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