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Housing Officer

Barnet Homes - Part of The Barnet Group
Barnet (London Borough), London (Greater)
Closing date
1 Aug 2021

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Community and Customer Services, Housing / neighbourhood management, Social Care
Part Time
Organisation Type
Council owned company
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Job Details

Job Title:  Housing Officer - (Neighbourhoods)

Team:        Housing Management

Hours:      19.5 Hours per week (Monday to Friday): Hours to be agreed

Salary:      £14,161.28

Term:        Permanent

Location: Colindale Office

The Barnet Group is currently seeking to recruit a Housing Officer to join the Housing Management Team to assist in providing an excellent service to our customers.

Within the Housing Management Service, your role will be to ensure that services provided to customers and colleagues is of a high quality and supports customer and operational priorities.

You will report to the Neighbourhood Housing Manager and, as part of the Housing Management Service, you will provide a high quality first point of contact for our internal and external customers on a broad range of housing management enquiries. You will be required to work Monday to Friday to support the service.

We are seeking someone who has excellent communication skills with experience of working in a customer focused environment.

Whilst awareness of the social housing sector would be an advantage, it is not essential as training will be provided. Most important of all we are seeking someone with real enthusiasm, a team player who is both well organised, able to think on their feet and has excellent people skills.

If you like a challenge, have a genuine commitment to housing management and you are keen to improve the lives of our residents then we would like to hear from you.

Currently the Housing Management service is located at Bristol Avenue Colindale.

Package: You will receive a Flexible benefit allowance of 5% of your base salary. Flexible benefits are hosted by AON and will allow you to choose from a variety of benefits.

Closing date:    1 August 2021     

Interview date: W/C 2 August 2021


The Barnet Group

The Barnet Group is a local authority trading company created in February 2012. We are owned by Barnet Council.

What the Barnet Group offers

We are the parent company to:

  • Barnet Homes – this manages the borough’s 15,000 council homes on behalf of Barnet Council. It also works to prevent homelessness and allocates homes to social housing applicants.
  • Your Choice Barnet – an adult social care company that provides services to adults with learning and physical disabilities.

We combine a public sector ethos with a private sector commercial focus.

We also offer services to the wider community. These include an Assist emergency alarm service and a let2barnet lettings service for private landlords.

Barnet Homes

As one of the first local authority trading companies to be created, The Barnet Group (TBG) has blazed a trail in terms of growth and innovation in the housing sector and beyond, and we are ambitious for more. We have grown from 250 employees to over 400 and now manage over 15,000 properties, in addition to delivering the Council’s homelessness service and housing options. We also have Your Choice Barnet (providing specialist care and support to adults with a range of mental and physical disabilities) and have a turnover of around £70 million. We have recently begun a 500-home development programme with some of these homes to be delivered by creating a Registered Provider within the Group.

TBG is proud to be one of the Top 20 UK social housing landlords and an enjoyable place to work. We have a stretching but supportive culture and an excellent relationship with both the Council and the Board. The future of TBG is secure, with a new ten year management agreement for Barnet Homes commencing in April 2016 and a new five year agreement for Your Choice Barnet commencing in February 2017.

We are a fast growing and dynamic organisation and are looking for an ambitious and innovative candidate who has the ability to work at a senior level within a complex organisation.

Find Us
0208 359 2798
The Barnet Group
2 Bristol Avenue
United Kingdom
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