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Housing Management Coordinator

Employer
Home Group
Location
Gateshead (Watergate House)
Salary
Up to £30,000_£20,000 - £29,999
Closing date
16 Aug 2021

View more

Function
Community and Customer Services, Housing / neighbourhood management
Seniority
Assistant / coordinator
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP
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Job Details

Housing Management Co-ordinator 

Gateshead

Full Time 37.5 hours per week, Permanent

Salary from £19,300 pa to £20,250 pa rising to £24,300 pa through length of service, On Call Shifts of £14.30 per shift

£9.72 per hour if you’d prefer to work on our bank on a casual basis

Plus, brilliant benefits!

Empowering customers to live rewarding and happy lives. That’s when it hits home. 

We have fabulous opportunity for you to join our awesome team. You have a genuine passion to lead our services in delivering aspirational person-centred housing related support. You’ll have responsibility for managing our service which is a brand new and in the final stages of being built Extra Care Community Wellbeing Service for people who are 65+ years young.

You’ll be our Housing and Property Guru! Focussing on tenancy support, you’ll provide a housing management service to our customers, supporting them to manage their tenancy and rent accounts.  You’ll also help our customers with their housing benefit claims and making sure that these are received on their rent account.  You’ll turn around vacant bed spaces so that new customers who need our help can move in quickly.  You’ll also make sure our service achieves maximum occupancy, and that we are health and safety compliant!

About our team
You’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. You will also join the wider Management team and will work with our brilliant Operations Manager Katie, our Registered Manger, Rebekah and our Senior Client Services Manager, Therese who all have a wealth of experience in housing, care and support. We all work together and support each other to achieve excellence within our services. To us were not just a team we’re a ‘work family’.

Working hours
You’ll work on a rota basis between the hours of 9-5 and take your turn working weekends and bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!

About you
You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds. You will have some experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.

As Housing Management Coordinator you’re experienced in managing a housing management caseload and overseeing landlord and housing management duties. You know all about re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. You’re great at managing your own time and have strong written and verbal communication skills.  

To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!)

To make sure our customers are well supported, it’s important that you have worked in a housing environment before. Don’t worry, we won’t drop you in the deep end, we’ll help to you understand how things work at Home Group!

As this is a community based role, you’ll need to travel around to spend time with your customers. You could do this role using public transport, or if you drive and have access to a car that would also be amazing! (we pay your expenses to cover this use!)

When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

Want to know more?
If you’re not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Management Coordinator Job Description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!

 To apply
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.

You’re unique!
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!

During Covid
We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently for the moment, so to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.

#social #housingjobs #housingmanagement #propertyjobs #gatesheadjobs

Company

There’s never been a more exciting time to join us, as we build and sell over 10,000 new homes across the UK.  From affordable housing to our brilliant private sale brand Persona, we’re shaking up the new build market.  You’ll have the opportunity to work on everything from affordable homes to luxury apartments and build the career you want with us. 

As one of the UK’s largest developers of new homes and providers of houses for affordable rent.  We also provide long term integrated health and social care housing.  We don’t just build houses, we build homes and develop vibrant communities where people want to live. 

What keeps us busy?

We’re building homes, independence and aspirations and according to our trophy cabinet we’re pretty good at it! 

We’re winners of the 2018 UK Housing Awards Development Programme of the Year, Silver Best House at the What House Awards 2018, and RESI Landlord of the Year 2016.  We’re constantly challenging the status quo, delivering unparalleled schemes and ground-breaking products.  We pride ourselves on building happier, healthy homes, putting space and people before profits.

Oh and did we mentioned that we rank No. 27 in the UK’s Best Large Places to work, and 17th in Stonewall Top 100 Employers 2019?    

We’re growing

As we’re building new homes, we’re growing our team too so there are lots of opportunities for you to join us across the UK.  So whether you’re acquiring land, designing places, delivering schemes, selling homes or regenerating neighbourhoods.  You’ll be working alongside brilliant people to unlock bold opportunities, exciting new partnerships and collaborative projects across the UK. 

Join us

You can find out more about us and our current vacancies on our website at www.homegroup.org.uk/careers or on our Facebook and Linkedin pages.    

High-flying career, work life balance, brilliant benefits and a cherry on top!  There are so many reasons you’ll love working at Home Group.  https://youtu.be/624xZO1nXqY

 

Find Us
Website:
Location
2 Gosforth Park Way
Gosforth Business Park
Newcastle upon Tyne
Tyne and Wear
NE12 8ET
United Kingdom
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