This job has expired

Tenancy Sustainment Caseworker

Arches Housing
Office based with Agile working across home and the office
£25,025 pa
Closing date
9 Aug 2021

View more

Community and Customer Services, Housing / neighbourhood management, Tenant services
Full Time
Organisation Type
Housing association / RP
You need to sign in or create an account to save a job.

We hit the scene in 1975 and have steadily grown to now manage just over 1,200 homes in Sheffield and Rotherham, with a small number of new homes in north Derbyshire. We're all about keeping it simple, doing the right thing, and continuously improving to provide the best service for our customers.

Arches Housing might be small, but we are an organisation that punches above its weight, and we have big ambitions for our communities and colleagues.

It’s an exciting time to join as we focus more of our attention on our rich and diverse communities, truly putting them our customers at the heart of what we do – and we want you to be part of that journey!

Whilst the housing sector has many challenges ahead, including managing the recovery post-COVID, Arches has demonstrated real strength and agility.  We have strong financial performance and we have exciting opportunities for development and growth. 

We continue to invest in business development and improvement, and we think this sets us apart from our peers.  We have an appetite to do more and we are looking for colleagues to join the business and help us drive that vision forward. 

We have 2 exciting roles to fill which offer a great opportunity to move into an agile and flexible culture where you will have the chance to be involved in meaningful organisational change and development. 

We have an exciting opportunity for an experienced advice or tenancy support worker to establish a new role which is all about identifying and putting in place the right solutions to support our tenants to help them achieve successful tenancies.  This could cover anything from financial inclusion, mental health, safeguarding, employment, training, and volunteering opportunities, or a combination as often there are many issues at play.   

You will work with some of our most vulnerable households to ensure they are able to manage their tenancies independently, and can contribute positively to the communities they live in. An understanding and appreciation of the challenges and issued faced by social housing tenants would be an advantage.

You will need to be a self-starter who can identify new, innovative, and sensitive ways to engage with people across a wide range of backgrounds.  Your inclusive and collaborative approach will be key to building positive relationships with internal and external stakeholders and agencies, so that appropriate and tailored interventions and support is provided for individuals. 

For an informal discussion about the role please contact Chantelle Miller, Neighbourhood Manager (

The closing date is 9am on Monday 9th August 2021.  Interviews will be held on the week commencing 23th August 2021 and are subject to invitation.


You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert