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Housing Support Workers

YMCA Thames Gateway
£23,341.50 p.a / £11.97 per hour plus competitive benefits
Closing date
8 Aug 2021

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Community and Customer Services, Housing / neighbourhood management, Tenant services
Full Time
Organisation Type
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Job Details

We are a vibrant, local charity that has been serving the community for over 150 years through inclusive programmes in housing, health & wellbeing, childcare and youth work. We are passionate about providing opportunities to those most in need.

YMCA Thames Gateway are looking for two Housing Support Workers to join our progressive Housing team who will support residents in maintaining their tenancy and to ensure any support needs are met. You will manage two buildings where light-touch housing support is required.

You will have experience of working with socially excluded young people as well as specific experience in one area of support work i.e. skills training, drug dependency, work with offenders etc.

The Housing Support Workers will effectively manage a caseload that provides constructive guidance to clients through dynamic support planning, as well as oversee individual rent accounts to minimise the risk of arrears and loss of accommodation. 

If you are able to conduct yourself in a professional manner, have the skills to manage a tenancy case load with minimal supervision and have good knowledge of current and future benefit arrangements, you just may be the person we are looking for. 

  • Hours: 37.5 hours per week
  • Work Pattern: Monday – Sunday (includes evenings, weekends and Bank Holidays)
  • Contract Type: Permanent 
  • The Job Specification and Person Specification can be found here: Housing Support Worker
  • Closing Date: Sunday 8 August 2021 

To be considered for this role please click the 'Apply for this job button’ at the top of this page. We don’t accept CVs as applications. You’re required to download the application form to complete and re-upload to the system for the Recruiting Managers to review. 

YMCA Thames Gateway is serious about safeguarding; this role will be subject to an Enhanced Disclosure & Barring Service check.

At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities. Therefore we value the importance of diversity and positively welcome applicants from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristic within the Equality Act (2010). 

We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

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