Housing Concierge Waking Nights
Bedfordshire, Bedford Teenage Parents Accommodation
Fixed term until December 31^st 2021
Full Time (37.5 hours per week), working 3 days on 3 days off on a rota basis
Spot Salary of £18,576 per annum
Plus, brilliant benefits!
Enabling our customers to live safely. That’s when it hits home!
We have fabulous opportunity for you to join our awesome team. We support our brilliant customers who are aged between 16 and 25 years and are either pregnant or have children under the age of 2 years.
They live in a large house in central Bedford, they each have their own self-contained bedsit but share the lounge, kitchen, laundry room and garden. We help our customers to develop their live and social skills, so they feel confident in moving on into independent housing.
As our Housing Concierge you’ll play a really important role in supporting the smooth running of our service. You’ll make sure that our buildings and customers are safe and secure, and that we get on with our neighbours!
You’ll get involved in lots of different activities which will include monitoring CCTV, regularly patrolling the premises, monitoring visitors to and from the building and ensuring tenancy conditions and service rules are adhered to. You’ll also be our first point of contact for customers during the night and at times we’ll also need you to do some general cleaning duties too.
“It makes me feel safer knowing that there is someone downstairs looking out for us”.
About our team
Although you’ll work nights, we do get together regularly in the daytime for training and team meetings. You’ll be part of our wider team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us were not just a team we’re a ‘work family’. Our manager is Sarah who has worked for Home Group for 26 years. There are 4 of us in the team and we don’t just love to support our customers, we’re there for each other too! Julie and Raxa work during the day and Palanding is our other night concierge.
We provide 24-hour support to our customers each day and every day. In this role you’ll work during the twilight hours doing waking nights work. You’ll work on a rota basis, working 3 days on 3 days off for either 10.5 hours or 11 hours per shift this includes weekends and bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!
Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.
You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative.
If you’re not the biggest fan of technology, that’s not a problem to us. You do need to know that we are quite a high-tech company and most of our application process and mandatory learning are online. However, we’re glad to support you if you need help.
It would be amazing if you have worked in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!
When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.
Want to know more?
If you’re not reading this advert on our career’s pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Concierge job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!
We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently for the moment, so to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.
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