Rehousing Assessment Officer
- Employer
- Northampton Partnership Homes
- Location
- Northampton, Northamptonshire
- Salary
- £26,495 Pro-rata
- Closing date
- 26 Aug 2021
View more
- Function
- Community and Customer Services, Housing / neighbourhood management
- Seniority
- Officer
- Contract
- Permanent
- Hours
- Part Time
- Organisation Type
- ALMO
Job Details
Part Time 16 Hours
An opportunity has arisen to join the Rehousing Team at Northampton Partnership Homes. Northampton Partnership Homes is an arms-length management organisation, formed in January 2015 that manages over 11,000 homes on behalf of Northampton Borough Council.
The successful candidate for this position will help the rehousing team provide a customer focused well informed Housing Register, assessment and verification process. You will be committed to working with the team and partners to achieve common goals and ensure performance at the highest level, have good communication skills and take personal responsibility for providing an excellent service.
The role will specifically require the post holder to administer the Council’s Housing Register in line with current statute, procedures, allocations policies and best practice. Regular liaison with individuals and agencies relating to all aspects of the rehousing process will also be required. An ability to work flexibly within a team environment will be absolutely vital to ensure a high level of excellent customer service is delivered.
Company
Northampton Partnership Homes is an arms-length management organisation (ALMO) that is responsible for the management of Council housing services.
From 5th January 2015, Northampton Partnership Homes (NPH) has been managing the provision of all the housing services of Northampton Borough Council (NBC) related to its own stock.
NPH is an Arm’s Length Management Organisation that is wholly owned by the Council but has its own Board of Directors. It is a Company Limited by Guarantee (CLG) and is a not for profit organisation. This means that income will be put back into providing housing and housing related services.
NPH has been set up by NBC for an initial period of 15 years and is responsible for the following services:
- Allocations and Lettings
- Repairs and Maintenance
- Housing Management, including dealing with anti-social behaviour
- Tenancy Support
- Tenant Involvement
- Ecton Lane Park traveller site
Our vision, mission and values
Vision:
NPH provides homes which enable people to live happy and healthy lives in enriched communities.
Mission:
We improve lives by sharing a common purpose.
We improve and maintain the quality of our homes.
We provide services which endeavour to meet the needs and aspirations of all tenants and residents.
We will provide the opportunity for people to influence the immediate and long term futures for themselves and their communities.
Values:
Open and Strong
Listen and Respond
Achieving more with others
Aim High and Deliver
- Website
- http://www.northamptonpartnershiphomes.org.uk/
- Telephone
- 0300 330 7003
- Location
-
Westbridge Depot
9-13 St James Mill Road
Northampton
NN5 5JW
GB
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