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Hoarding Coordinator

Chatham, Kent
£20,101.60 per annum
Closing date
5 Aug 2021

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Job Details

Peabody have an exciting opportunity for Hoarding Coordinator to join our team in Chatham. You will join us on a part-time, fixed-term basis. In return, you will receive a competitive salary of £20,101.60 per annum.

At Peabody we are committed to providing assistance to our own vulnerable tenants and people living in our communities who need support to live well and independently. We provide specialist housing, care and support to people who are socially excluded, disabled, unwell or homeless.

About the Hoarding Coordinator role:

You will be a key member of the Home Improvement Agency team offering high quality flexible personalised support for people who exhibit hoarding behaviours that live within the Sevenoaks District area in Kent. Your role will require you to deliver personalised support to customers in their homes aiming to address and reduce the risks connected to their hoarding.

Responsibilities of our Hoarding Coordinator:

- To identify and deal with any immediate needs to ensure customer safety

- Building trust and rapport with each individual

- Carrying out needs and risk assessments and completing support plans

- Organising and providing regular structured support sessions with each customer, covering topics such as practical support, financial support, and relationship problems

- Working with and engaging the customer to work towards de-cluttering their home, this may involve working with other members of staff or partner agencies

- Identifying with the customer’s SMART personal goals to work towards

- Identifying where possible the root cause for the hoarding disorder and seek to refer the customer to specialist support services

- Where appropriate encourage customers to involve their families and partners to support their recovery

- Assessing an individual’s ability and proactively work towards resolution through self-management strategies

- Ensuring customers are signposted or referred onto external agencies as necessary

What we’re looking for in our Hoarding Coordinator:

- At least 2 years demonstrable life and the decisions they make

- Understanding and having empathy for people with mental health needs and people who display hoarding behaviour

- Ability to deal effectively and calmly with challenging situations that may arise

- Well organised with excellent time management skills, able to arrange and manage workload demands, determine priority tasks, meet tight deadlines and achieve goals

- Comprehensive IT skills, to include use of Microsoft office (specifically the use of Microsoft Excel)

- Ability to collect data, produce case studies and reports

- The capability to listen to the individuals expressed preferences and choice with respect for their values

- Ability to carry out person centred assessments of the individuals perceived difficulties/need

- Able to communicate effectively with a wide range of people, both verbally and in writing using easy to understand plain English

- The ability to access appropriate resources for evidence-based practice

- Demonstrable commitment to equality and diversity and a genuine desire to help people with disabilities and/or support needs

Benefits of becoming our Hoarding Coordinator:

- 25 days' annual leave, plus bank holidays pro rata

- Up to 4% pension contribution matched 1:1

- Flexible benefits of 1% of salary with a minimum of £300

- Spot Bonus awards

- Long Service awards

- Paid Induction Training and support to complete the Care Certificate (if required for the role

- Paid DBS (roles that require enhanced checks will include both the child and adult barring checks)

- Opportunities to gain skills and experience

- 24/7 access to a confidential employee assistance service

- Paid mileage at 45p per mile (as applicable)

- Sick pay

- Recognition through our WOW! Awards

FTC: Until 31st August 2023

Hours:  30hrs per week

Closing date: 5pm Thursday 5th August 2021

If you feel have the skills and experience to become our Hoarding Coordinator, please click ‘apply’ now!

We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage BAME, LGBTQ+ and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by The Peabody Group.


About Peabody

About us

Peabody has nearly 160 years of history, experience and expertise. We were founded in 1862 by the remarkable American banker, diplomat and philanthropist, George Peabody. With over 67,000 homes, we’re one of the largest housing providers in London and the South East.

What we do

We deliver services to 133,000 residents, 16,000 care and support customers as well as the wider communities in which we work.

We are here to help make people’s lives better. We do this by developing and delivering reliably good modern services, building and maintaining the best quality developments, working with local communities and building long-term partnerships, and  growing and using our position of influence to create positive change.

We focus on those who need our help the most, working with people and communities to build resilience and promote wellbeing. We create and invest in great places where people want to live.

Working for us

We're a thriving human and kind organisation with people at our heart.

If you join us you'll be part of something special: fulfilling your ambitions and working with people who truly care.

We offer a variety of career and development opportunities, and a range of flexible benefits. You'll also have the chance to work with colleagues who want to help people make the most of their lives. We need talented employees who want to make a difference. If this sounds like you we can’t wait to meet you.

Our performance

We're committed to being transparent in the way we conduct our business and how we deliver value for money. We attained Government regulatory judgements of G1 for Governance.

Find Us
0845 055 0261
45 Westminster Bridge Road
United Kingdom
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