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Team Manager – Floating Support

Peckham, London (Greater)
£30,320.00 per annum
Closing date
5 Aug 2021

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Other Housing jobs
Assistant / coordinator
Full Time
Organisation Type
Housing association / RP
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Job Details

Peabody have an exciting opportunity for Team Manager to join our Floating Support team in Peckham. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary of £30,320 per annum.

At Peabody we are committed to providing assistance to our own vulnerable tenants and people living in our communities who need support to live well and independently. We provide specialist housing, care and support to people who are socially excluded, disabled, unwell or homeless.

About the Team Manager – Floating Support role:

You will provide leadership and direction for your team of support workers to deliver high quality and effective support services, which promote the independence, wellbeing and inclusion of customers, in accordance with Peabody policies and procedures and the principles of best practice. You will also identify and deliver service improvement projects and initiatives that improve the effectiveness of the team and the outcomes of the service.

Responsibilities of our Team Manager – Floating Support:

- Leading, supervising and managing a team of support workers, providing supervision every four to six weeks, and being responsible for ensuring they meet or exceed the requirements of their role

- Accurately input all client data onto an electronic monitoring system and ensure records are maintained to evidence key performance targets, and comply with commissioner and other reporting requirements

- Ensuring support workers deliver services to customers which are flexible and personalised

- Clearly explain the remit of services to a range of clients and other professionals

- Developing and maintaining good links with local statutory and voluntary agencies to enable clients to access appropriate services and support

- Ensuring support workers provide time limited, structured and flexible support to clients, in line with the service specification, policies and procedures

- Working with support workers to manage risks to customers, staff and the community

What we’re looking for in our Team Manager – Floating Support:

- Experience of providing support to people either in a volunteering or professional role

- A commitment to achieving equal opportunities for the designated client(s)

- Experience of assessment and management of individuals’ needs and risks

- Experience of working jointly with other agencies and liaising with statutory organisations

- A genuine desire to help the designated client group connect with their community

- Kindness, empathy, a positive attitude, energy and enthusiasm

- Experience of managing, appraising, and motivating a team of staff to deliver a support service which is rated good or better

- Comprehensive IT skills to include use of Microsoft office and ability to maintain electronic records, with attention to detail.

- Commitment to achieving own goals and meeting deadlines

- Ability to confront and resolve problems

- Effective written verbal and communication skills

- Good team worker

- Ability to work flexibly to meet customer needs and service requirements

- Excellent time management skills

Benefits of becoming our Team Manager – Floating Support:

- 25 days' annual leave, plus bank holidays.

- Up to 4% pension contribution matched 1:1.

- Flexible benefits of 1% of salary with a minimum of £300.

- Spot Bonus awards.

- Long Service awards.

- Paid Induction Training and support to complete the Care Certificate (if required for the role).

- Paid DBS (roles that require enhanced checks will include both the child and adult barring checks).

- Opportunities to gain skills and experience.

- 24/7 access to a confidential employee assistance service.

- Paid mileage at 45p per mile (as applicable).

- Sick pay

- Recognition through our WOW! Awards

Closing date: 5pm Thursday 5th August 2021

If you feel have the skills and experience to become our Team Manager – Floating Support, please click ‘apply’ now!

We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage BAME, LGBTQ+ and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by The Peabody Group.


About Peabody

About us

Peabody has nearly 160 years of history, experience and expertise. We were founded in 1862 by the remarkable American banker, diplomat and philanthropist, George Peabody. With over 67,000 homes, we’re one of the largest housing providers in London and the South East.

What we do

We deliver services to 133,000 residents, 16,000 care and support customers as well as the wider communities in which we work.

We are here to help make people’s lives better. We do this by developing and delivering reliably good modern services, building and maintaining the best quality developments, working with local communities and building long-term partnerships, and  growing and using our position of influence to create positive change.

We focus on those who need our help the most, working with people and communities to build resilience and promote wellbeing. We create and invest in great places where people want to live.

Working for us

We're a thriving human and kind organisation with people at our heart.

If you join us you'll be part of something special: fulfilling your ambitions and working with people who truly care.

We offer a variety of career and development opportunities, and a range of flexible benefits. You'll also have the chance to work with colleagues who want to help people make the most of their lives. We need talented employees who want to make a difference. If this sounds like you we can’t wait to meet you.

Our performance

We're committed to being transparent in the way we conduct our business and how we deliver value for money. We attained Government regulatory judgements of G1 for Governance.

Find Us
0845 055 0261
45 Westminster Bridge Road
United Kingdom
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