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Neighbourhood Officer

Employer
Futures Housing Group
Location
Ripley, DE5 3SW
Salary
£32,521
Closing date
9 Aug 2021

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Function
Community and Customer Services, Housing / neighbourhood management, Tenant services
Seniority
Officer
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP
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FRONTLINING FUTURES

Due to an internal move to our new Tenancy Sustainment service we’re now on the hunt for a housing officer to hit the ground running, are you hunting for a new challenge with an ambitious organisation?

You’ll deliver a broad range of services to our customers across Amber Valley. You’ll use your practical knowledge and problem-solving to provide a customer-focussed approach.

Far from being bound to your desk, you’ll be given the technology to decide where and how you work. Drop in to one of our touchdown points to catch up on admin or work from home for the morning if it saves you sitting in traffic at 8:00am.

This role will give you the perfect platform to showcase your housing background and the skills you’ve gained in a range of tenancy matters from sign-ups, tenancy breaches, antisocial behaviour, safeguarding issues and attending court.

THAT SOUNDS LIKE ME. WHAT CAN YOU OFFER?

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include agile working, mileage allowance, private healthcare options, discount schemes and with a big emphasis on health and well-being. You’ll also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

We’ve also recently signed up to Harry’s Pledge, a campaign to support people who are working but also looking after a friend or family member who needs extra help. This could be an elderly parent, a friend with mental health issues, or a parent carer who looks after a disabled child, to name a few.

We know balancing work and caring is tough and that’s why we have an extra focus on supporting team members in this situation. To help, we organise regular virtual support groups, have an Employee Assistance Scheme with 24/7 counselling, and offer Flexible Working from day one, helping you to stay happy at work and at home.

We could wax lyrical about the range of amazing benefits we offer as part of Our Futures Rewards.  But we think there are four big things which makes Futures a great employer.

We’re flexible. We know life is what happens while you’re busy making other plans. So we give you the flexibility to strike your work / life balance.

We invest in your success. We love to see our people doing well, so we have a dedicated training and development budget to help you reach your potential.

We’re innovators. We’ve launched Futures Frontiers, a project to identify and experiment with new technology to help boost our business. You’ll love helping make innovation in technology part of our DNA.

We’re award-winning. We love to win and we want to be known as a centre of excellence for customer service, transformation, development, innovation.

This year we’ve been awarded the coveted Investor in People Platinum award – the highest of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work. Meeting the IiP criteria of improving, leading and supporting its people, has resulted in this prestigious accreditation that only a few employers receive.

We may contact candidates or close the advertisement prior to the closing date

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