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Head of Operations

Clapton Park TMO
£60,000 - £65,000
Closing date
23 Aug 2021

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Community and Customer Services, Housing / neighbourhood management, Tenant services
Head of services
Full Time
Organisation Type
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Job Details

Clapton Park is an estate run by and for its residents in Hackney. We are proud of our famous green spaces and our reputation as the Poppy Estate. We seek to deliver high quality, responsive services to residents and to bring extra value by ensuring we go beyond providing core housing services and offer all our residents the chance to play an active part in their community. 

We are seeking someone who shares our passion and excitement for what being a Tenant Management Organisation means and the opportunities it offers. We want to be the best place to live in Hackney and are looking for the person to deliver that.

The successful candidate will have a track record in housing management and in delivering outstanding services to local residents. They will be an experienced and inspirational leader and committed to resident engagement.

We are committed to ensuring equal opportunities for disabled candidates and offer a guaranteed interview for anyone meeting the essential criteria who self-defines as having a disability. Please indicate on your application if you would like to be considered under this scheme. 

And whether you choose to apply under the guaranteed interview scheme or not, if you have a disability or need reasonable adjustments please let us know so that we can support you in the application and recruitment process.

First round interviews: 6 September 2021

Second round interviews: 16 September 2021

Download the job description and person specification, an application form, and an equality and diversity monitoring form here.

If you have any questions or for an informal chat about the role please contact:


Clapton Park TMO is a Tenant Management Organisation, situated in the area of London E5. We have recently undertaken a comprehensive review of the organisation to improve our services. We are now looking for a number of highly motivated customer focused individuals who can contribute their own insight into the business and make the roles their own.

Find Us
4a Gilpin Road
E5 0HL
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