Peabody have an exciting opportunity for Housing Support Worker to join our team based in Braintree. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary of £19,080 per annum, (£9.78 per hour).
You will work as part of a rolling rota covering the hours of 8am - 7pm Monday to Friday including Bank Holidays. You may be required to work across various sites, so you will require a flexible approach to working.
At Peabody, we are committed to providing assistance to our own vulnerable tenants and people living in our communities who need support to live well and independently. We provide specialist housing, care and support to people who are socially excluded, disabled, unwell or homeless.
About the Housing Support Worker role:
You will support and enable vulnerable people to sustain a tenancy living within the community through providing practical and emotional support to encourage tenants to take an active part in the community.
Responsibilities of our Housing Support Worker:
- Promoting the integration of the tenant into the local community and providing opportunities by which they will be enabled to develop skills and have access to the widest possible range of experiences
- Ensuring that the tenants needs are met by liaising with other organisations providing access to community-based services and resources
- Ensuring that the participation by the tenant in the management of all household tasks, through teaching and practical support
- Taking an active part in tenant involvement, liaising with relevant groups and participating in relevant training and updates
- Attending appropriate training activities as agreed with your manager
- Maintaining a high standard of competence by undertaking relevant continuing professional development
- Promptly reporting any complaints, accidents or unusual incidents to the relevant person
- Undertaking any other duties as assessed by the Manager in line with the needs of the service
- Liaising with other external agencies e.g. for Benefits, Health professionals/agencies, local authorities
- Participating in managing the income and expenditure of the house including residents’ finances and payment of bills
What we’re looking for in our Housing Support Worker:
- Experience of providing support to the designated client group either in a volunteering or professional role
- An understanding of customer service in a service delivery setting
- Thorough and up to date knowledge of health and safety issues relating to the designated client group
- Thorough and up to date knowledge of welfare benefits for the designated client group
- Thorough and up to date knowledge of safeguarding vulnerable adults and children local policies, protocols and good practice
- Understanding of housing support needs of the designated client group and benefits of a flexible, outcome focussed and personalised support service whilst supporting people to help themselves
- Knowledge of related services provided by the statutory and voluntary sector
- Understanding of confidentiality and data protection issues
Benefits of becoming our Housing Support Worker:
- 25 days' annual leave, plus bank holidays.
- Up to 4% pension contribution matched 1:1.
- Flexible benefits of 1% of salary with a minimum of £300.
- Spot Bonus awards.
- Long Service awards.
- Paid Induction Training and support to complete the Care Certificate (if required for the role).
- Paid DBS (roles that require enhanced checks will include both the child and adult barring checks).
- Opportunities to gain skills and experience.
- 24/7 access to a confidential employee assistance service.
- Paid mileage at 45p per mile (as applicable).
- Sick pay
- Recognition through our WOW! Awards
Closing date: 5pm Friday 6th August 2021
If you feel have the skills and experience to become our Housing Support Worker, please click ‘apply’ now!
We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage BAME, LGBTQ+ and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by The Peabody Group.