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Regional Maintenance Manager

Clarion Housing Group
England, London, South East London
£58098 - £69681 per annum
Closing date
13 Aug 2021

View more

Homes and Asset Management, Maintenance / Repair
Full Time
Organisation Type
Housing association / RP
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Job Details

Salary: £58,098 - £69,681

Location Penge

Hours: 36 per week

Contract Type: Permanent

Clarion Housing Group is the country's largest housing association with 125,000 homes nationwide. We're a social landlord, providing affordable homes overwhelmingly for people who can't meet their housing needs on the open market, a property development company, a charitable foundation and a repairs and maintenance service.

The Repairs & Maintenance Team oversee the delivery of our in-house and external repair service, ensuring providers deliver the service to Clarion's customer standards and operate within the agreed price per property or price per void cost model. The team manages the complex repair programme, ensuring environmental health notices and legal disrepair case are well managed to conclusion, and the business risk are minimised.

We're looking for a Regional Maintenance Manager to manage the operational regional repairs service, ensuring we meet performance against budget, operational KPIs, priorities and compliance requirements, thereby ensuring our legal disrepair and risk position.

You'll provide clear and visible operational and project leadership for the local and regional R&M team, ensuring a consistent, joined up approach to service delivery and enabling continuous improvement.

We'll look to you to actively contribute to the collaborative management of the repairs provider contract(s) through operational core group meetings, deputising for the Head of Operations as required, and provide regular strategic and operational updates on performance, compliance, complaints, budgets and trends to inform onward planning and strategy.

You'll be required to engage with key local authority partners, contractors, suppliers and technology companies to lead the delivery of an effective maintenance service to the region's properties, including responsive repairs, voids and aids & adaptations within agreed timescales and performance levels.

Other responsibilities include

  • Ensuring the regional business plan priorities reflects the R&M Team needs, and embedding the strategic plan
  • Ensuring quality standard, control and contract specification requirements are met, implementing an improvement plan where necessary
  • Effective budgetary management of approximately £5m
  • Ensuring all cases of Disrepair and Enforcement Notices are prioritised, and managing solicitors to represent Clarion and ensure our risk register of litigation is up to date.

With a recognised degree level qualification in a property related discipline and substantial experience of successfully delivering a similar role in Housing or Repairs, you'll be a member of a relevant professional body e.g. RICS or CIOB.

You'll need a sound knowledge of construction contracts and experience of responsive repairs, voids works and cyclical repairs requirements within the context of a PPP/PPV contractual relationship.

We're seeking leaders with proven leadership of high performing teams, excellent communication skills and the ability to drive performance improvement.

If you have knowledge of current legislation relevant to Asset Management, Health and Safety and construction, and experience of effectively managing external contractors, we very much look forward to hearing from you.

In return, we offer a highly competitive salary, a Group Bonus Scheme and other benefits, including a defined contribution pension matched up to 7.5% and generous life assurance.

Closing Date - Midnight on 12th August

You can download the role profile here - Regional Maintenance Manager

Applicants must be able to travel across regions as required.


Clarion Housing Group

Clarion Housing Group comprises the country’s largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group’s housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.

Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target.  Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group.  The proceeds from sales are invested in our social purpose.   

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.

Building homes. Developing futures.

Find Us
6 Tooley St
London Bridge
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