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Junior Business Systems Specialist

Bedford, Bedfordshire
£30,624 - £35,693
Closing date
16 Aug 2021

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Corporate Services, IT
Full Time
Organisation Type
Housing association / RP
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bpha are a forward-thinking housing association, on a mission to build thriving communities where people can live happily in a home they can afford.

We work right across the Oxford to Cambridge Arc, and own or manage over 19,000 homes. As one of the top 25 Housing Association developers in the country, we remain committed to delivering high-quality affordable housing to those who need it the most.

Our Residents, shared owners and leaseholders are at the core of everything we do at bpha. With every employee playing an important part in ensuring we continue to provide them with excellent customer service and maintaining our role as a responsible landlord.

We are currently looking for a Junior Business Systems Specialist to join our team. The main purpose of this role is to support and maintain our application systems in order to deliver a high availability, well managed and coherent applications architecture. Further to this, we're also offering a fantastic opportunity to learn more in relation to Microsoft Dynamics and Power Platform. You will also be involved with some projects and development at least 30% of the time.

What you will be doing:

  • Providing 3rd line application support.

  • Liaising with suppliers to undertake configuration changes to core systems as patches, upgrades, hot fixes or service packs.

  • Supervising and monitoring core systems to ensure consistent availability to the business.

  • Creating and maintaining knowledge based support documents.

  • Working with and assisting the training team to recommend appropriate training for end users.

  • Participating in the design, implementation and testing of improvements to the core business systems.

We’d love to meet someone with:

  • Experience of working within a 2nd or 3rd line support environment.

  • Experience of working on technical projects.

  • The ability to manage a high and varied workload, balancing conflicting priorities as required.

  • Ideally experience of working with MS Dynamics and Orchard Housing.

  • Ideally experience of working within the social housing sector.

Amongst what we offer you is:

  • A competitive salary of £30,624 - £35,693.

  • 28 days holiday PLUS Bank Holidays.

  • A generous contributory pension scheme.

  • Private health care.

  • Free life assurance.

  • Access to an extensive suite of wellbeing services and tools including a digital gym.

  • Opportunities for learning and development.

  • Discounted gym membership.

  • Retail discount scheme.

Please note the successful candidate will be required to complete a basic DBS application and this will need to be returned and verified by bpha before a start date can be provided.

Closing date: Monday 16th August, 2021 

Interview date: Interviews will be conducted throughout the campaign

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

We offer flexible Hybrid working with this role. Flexibly working the contracted hours between Monday - Friday/Saturday 8am to 6pm.

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