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Project Manager - Latent Defects

Employer
Peabody
Location
London (Greater)
Salary
£51,000.00 per annum
Closing date
10 Aug 2021

View more

Function
Other Housing jobs
Seniority
Assistant / coordinator
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP
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Job Details

We have an exciting opportunity to join our team as a Project Manager - Latent Defects. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £51,000 per annum.

This role is currently based from home due to COVID 19 until further notice. Peabody plans to move to a hybrid model of working which means that once our office refurbishment has been completed, the role will be part office (Waterloo) and part home based.

About the Project Manager - Latent Defects role:

We have a great opportunity for a Project Manager to liaise and consult with internal and external stakeholders to diagnose, submit claims, and manage to resolution all latent defects which occur in Peabody's New Build stock.

To work with wider Development team to feedback learnings to improve design and procurement documentation such as Design Guides and Employers Requirements ensuring the design of Peabody's New Build properties are focused on a minimal defect scheme.

Responsibilities of our Project Manager - Latent Defects include:

- Establish and implement effective working arrangements & practices to ensure a consistent level of service delivery in line with the Peabody business plan.
- Monitor and review the internal and external environment to ensure compliance and best practice are adhered to.
- Ensure the provision of excellent customer service and experience to all stakeholders in order to maximise customer satisfaction.
- Externally represent and promote Peabody effectively by creating a consistent, professional and positive image.
- Take ownership and proactively manage latent defects of all new build properties and liaise with Development Team where required
- Assist in making insurance claims on behalf of residents and Peabody in respect of latent defects to include inspection of remedial works.
- Ensure the residents are kept up to date with progress of rectifications including timescales and relevant internal systems and schedules are updated.
- Liaise with Employers Agents, Contractors, Residents, internal colleagues, manufacturers and the like to achieve the objectives of the role and organisation.
- Provide a responsive and customer focussed service across the range of tenure types and properties in defect identification and management.
- Where complex issues are involved, investigate and report on latent defects including the appointment of independent consultants in close consultation with the wider Development team.
- Make appropriate recommendations to Design & Quality team for specification changes using the knowledge of customer feedback and experience of dealing with latent defects.
- Keep abreast of relevant regulation changes and maintains awareness of the British Standards and Codes of Practice related to the construction industry.

As our Project Manager - Latent Defects, we are looking for:

- Educated to a minimum HND level in a relevant Construction, Development, Planning or Build Environment discipline
- Ability to work independently, exercising good initiative and judgement
- Excellent written and verbal communication skills
- Proven experience and ability to deliver excellent customer care and valuing diversity
- Proven attention to detail and ability to work on a variety of tasks simultaneously
- Excellent Defects diagnosis skills with a minimum of 3 years experience working within new build construction
- Sound technical/construction knowledge with experience of managing different forms of defects/repairs
- Good negotiating skills
- Proven ability to influence and lead relationships with suppliers

Closing date: Tuesday 10th August 2021, 5pm

If you feel have the skills and experience to become our Project Manager - Latent Defects, please click ‘apply’ now to be directed to our careers page and complete your application. Please monitor your emails also during this time.

We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities. We actively encourage BAME, LGBTQ+, and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by The Peabody Group.

NO AGENCY INTEREST

Company

About Peabody

About us

Peabody has nearly 160 years of history, experience and expertise. We were founded in 1862 by the remarkable American banker, diplomat and philanthropist, George Peabody. With over 67,000 homes, we’re one of the largest housing providers in London and the South East.

What we do

We deliver services to 133,000 residents, 16,000 care and support customers as well as the wider communities in which we work.

We are here to help make people’s lives better. We do this by developing and delivering reliably good modern services, building and maintaining the best quality developments, working with local communities and building long-term partnerships, and  growing and using our position of influence to create positive change.

We focus on those who need our help the most, working with people and communities to build resilience and promote wellbeing. We create and invest in great places where people want to live.

Working for us

We're a thriving human and kind organisation with people at our heart.

If you join us you'll be part of something special: fulfilling your ambitions and working with people who truly care.

We offer a variety of career and development opportunities, and a range of flexible benefits. You'll also have the chance to work with colleagues who want to help people make the most of their lives. We need talented employees who want to make a difference. If this sounds like you we can’t wait to meet you.

Our performance

We're committed to being transparent in the way we conduct our business and how we deliver value for money. We attained Government regulatory judgements of G1 for Governance.

Find Us
Website:
Telephone
0845 055 0261
Location
45 Westminster Bridge Road
London
.
London
SE1 7JB
United Kingdom
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