This job has expired

Housing Officer

Employer
Hightown Housing Association Limited
Location
Hemel Hempstead
Salary
£31,758 pa
Closing date
15 Aug 2021

View more

Function
Community and Customer Services, Tenant services
Seniority
Officer
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP
You need to sign in or create an account to save a job.

Job Details

About the role

We are looking for a Housing Officer to be part of a team providing professional, customer focused housing management service to the Association`s general needs residents in rented accommodation.

The role involves managing a geographical patch of properties and duties will include:

  • Carrying out tenancy reviews and tenancy audits with residents in their homes
  • Housing management casework including anti-social behaviour, domestic abuse, and hoarding
  • Taking appropriate action in regard to breaches of tenancies
  • Working with the Income Recovery team to ensure appropriate action is taken to deal with breaches of tenancies related to rent arrears

Each Housing Officer in the team has a lead role, enabling staff to specialise in an area of Housing Management. This may include:

 

  • Anti-social Behaviour
  • Domestic Abuse
  • Tenancy Fraud

As part of your lead role, you will be expected to keep up to date with legislation, regulatory requirements and best practice in your key area as well as providing guidance to other team members when needed.

Due to the nature of the role you must have a driving licence and access to a vehicle.

The Benefits

In return for your hard work and commitment, we offer a benefits package which includes:

 

  • Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
  • £31,758pa for a 35 hour a week contract
  • Regular support from your line manager and colleagues
  • Annual bonus based on satisfactory performance
  • Monthly attendance bonus on top of your basic salary
  • Annual salary and cost of living review
  • Commitment to health and wellbeing with the Five Ways to Wellbeing
  • Ongoing professional development and support to deliver outstanding support
  • Workplace pension scheme and life assurance of three times your annual salary
  • Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
  • Friendly and supportive team environment
  • Employee assistance helpline
  • Mileage paid for car usage
  • Well-equipped on-site gym

About Us

 

Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.

We currently manage over 7,500 homes from our head office in Hemel Hempstead and employ over 1,000 full and part time staff. We have an annual turnover of £90 million and a development programme that will deliver over 400 new affordable homes each year.

 

Closing date: Sunday 15th August 2021

Interview date: Thursday 19th August 2021

We are an Equal Opportunities Employer

To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

Company

Hightown is a charitable housing association transforming thousands of lives every year.

We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers.

We are a charitable association aiming to help people who cannot afford to buy or rent housing at market values. 
  
We currently manage over 7,000 homes (principally in Hertfordshire, Berkshire, Bedfordshire and Buckinghamshire) and employ over 1,000 full and part time staff. We have an annual turnover of £90 million and a development programme that will deliver around 450 new affordable homes each year.

Mission 

Building homes. Supporting people.

Values

  • Put residents and service users first.
  • Treat people with respect
  • Be cost effective
  • Don't compromise standards or safety
  • Develop passionate and committed teams

Culture

Hightown’s aim is to provide as many homes as we can at below market rates and a wide range of housing and support for people who are vulnerable and/or disabled. Hightown’s history over more than 50 years shows our continuing focus on our strong social purpose.

We are rated highly for financial and operational performance; and have a high grading from the Regulator of Social Housing.
Hightown is committed to retaining its distinctiveness and its reputation for making projects happen which demonstrate Hightown’s values and contribution to society.

We believe that, by developing decent homes and supporting individuals to live with confidence, independence and choice, our work delivers a tangible positive impact for local communities

Please see our vacancies below:

Find Us
Website:
Telephone
01442 292309
Location
Hightown House
Maylands Avenue
Hemel Hempstead
Hemel Hempstead
Hertfordshire
HP2 4XH
United Kingdom
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert