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Head of Property Services

Employer
Gateway Housing Association
Location
England, London
Salary
Up to £73238 per annum + Annual Leave: 28 days, Pension
Closing date
2 Sep 2021

View more

Function
Community and Customer Services, Housing / neighbourhood management
Seniority
Head of services
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP
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Job Details

Our vision is that People will want to live in a Gateway home and People will want to work at Gateway. We work at PACE - Proud, Ambitious, Customer Focused, and Enthusiastic and are looking for people to join us that can work to these values.

Following the creation of the Customer Operations Directorate, and as we enter Year 2 of our 'Unlocking Performance' corporate strategy, we move to the next stage of service improvements in delivery by appointing a Head of Property Services.

You will be responsible for both the delivery of our Asset Management and Repairs Services (including the in-house contractor Homeworks) delivering repairs, maintenance and property improvement services for Gateway Housing Association and driving up resident satisfaction with Property Services.

You'll work closely with colleagues to coordinate and deliver our ambitious and challenging Asset Management strategy and be a key member of the Senior Management Team.

Your role will include the management of the Homeworks Operations Manager, Senior Surveyor, Resident Liaison Officer, Mechanical & Electrical Contracts Manager

You will have experience and knowledge of working in a property related field, with delivery of excellent Asset Management and responsive repair services. You must possess excellent communication, team building and leadership skills enabling you to lead, manage and motivate staff so that a personalised, cost effective and high-quality service is always provided.

We are looking for a passionate individual with a "can do" attitude to lead our teams who can model our values and has the desire to make a difference.

Our benefits package includes:

  • Annual Leave: 28 days, plus Bank Holidays
  • Subsidised Gym Membership
  • Social activities - from book and running clubs to table tennis
  • Simply Health - help towards the costs of dentist, optician and private medical appointments
  • Employee Assistance Programme - including free legal, financial and counselling advice

CLOSING DATE: Tuesday 31 August at 12 Noon

INTERVIEWS: TBC

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