Skip to main content

This job has expired

Software Support Analyst

Employer
Blue Octopus Recruitment Ltd
Location
WF13 1AX, Dewsbury
Salary
£31,148
Closing date
23 Sep 2021

Job Details

Full Time– Permanent

Are you interested in a challenging role understanding and optimising the use of software to support business activity? As part of our digital transformation ambitions Connect Housing Association are looking to recruit a Software Support Analyst to join our Information Services team, acting as technical lead for software change management, responsible for the effective use of deployed software.

We are currently in the process of replacing core business applications including CRM, Housing Management, Financials and Document Management. We are also maximising the use of Microsoft 365 and fulfilling our strategic objectives of migrating to the cloud.

Which means this is an exciting time, with a chance to join us at the point when you can make a real difference to our future success.

You will:

  • ensure that all new and improved software deployed aligns with our business process / practices
  • create opportunities for software to be utilised to its full potential
  • provide excellent support to all end users
  • drive Information Services projects and support individual business managers
  • establish appropriate training materials, using a range of delivery mediums
  • facilitate on-going training programmes

To be successful in this role, candidates will be educated to A level standard or equivalent and will have extensive experience of working with and providing support for complete business systems for both front and back office. Working as a technical project lead for implementation of software solutions, you’ll have excellent training experience with ability to transfer knowledge to peer groups, individuals and staff teams. You’ll have sound knowledge of Microsoft Server Architecture with an awareness and understanding of software solutions such as CRM, Financial, HR and bespoke.

A Microsoft Certified Solutions Expert, with PRINCE2 or equivalent and having demonstratable experience and understanding of the social housing business sector would all be desirable, but not essential.

At Connect, our values are at the heart of everything we do and our vision is to contribute towards a sustainable and just society. These aren’t just words to us and, at Connect, you get to really use your skills and talents to contribute towards healthy, happy lives. We love to make a difference and we balance our earnestness with a friendly and informal culture; over 90% of staff would recommend Connect as a great place to work. Change is ever-present and our internal and external goals are always bold.

In return, you join a supportive and forward-thinking team, within an organisation that champions personal development, growth and inclusion. We want everyone at Connect to be their best and to be themselves, bringing their shared values and individual strengths to the job. We welcome applications from all sectors; if you have something to bring to the table, we’d love to hear from you.

Benefits include:

  • 26 days’ annual leave rising to 31 plus public holidays
  • Bupa Cash plan
  • Occupational pension plans
  • MyPlace benefits: retail discounts and offers
  • Flexibility over working from home , but time in the office will also be required

Please note, Connect Housing reserves the right to close the role earlier and therefore we encourage early applications. Please refer to the full Job Description when completing your application. Interviews are proposed for the week commencing 13th September 2021.

Company

Blue Octopus partners with employers from a multitude of different sectors and industries, using our next generation technology and recruitment expertise to help attract, engage and hire the best talent for their unique career opportunities. We know that having the right people in place is crucial to every business’ current and future successes, regardless of the area they operate in.

Over the last decade, our experience has allowed us to specialise in several sectors, including social housing.

Blue Octopus has a strong history of working with social housing providers to help them hire the best talent and improve their talent management processes. This experience, coupled with knowledge developed over time, has allowed us to fully understand both the market itself and the skills required within the sector. We understand that operating at a high standard, efficiently and cost-effectively, is vital for our clients in the Social Housing sector, who provide a much-needed service for their tenants.

Company info
Telephone
01135323418
Location
Octo House, 2 Station Road
Otley
Leeds
West Yorkshire
LS21 3HX
United Kingdom

Sign in to create job alerts

Sign in or create an account to start creating job alerts and receive personalised job recommendations straight to your inbox.

Create alert