This role will include mixture of home and hub-working, requiring flexibility and will include being out and about delivering services to customers in our areas of operation.

Thirteen is a high performing not-for-profit housing association. We’re the largest housing association in the North East and among the biggest 25 nationally. We own and manage 34,000 properties in the region, 30,000 of them in the Tees Valley.

Thirteen is local at its heart, and although our work is largely in the Tees Valley we welcome applications from further afield - our ways of working mean we can often be flexible with our colleagues’ bases.

Our skilled colleagues and board directors work tirelessly to support 70,000 tenants and customers, bringing a breadth of experience and a can-do attitude to ensure a high-quality customer experience. 

At Thirteen we recognise that the quality of our neighbourhoods is as important as the quality of the homes we provide which in turn, contributes to the quality of life. We can’t create a sense of community, but we can help create the conditions to support communities. That’s why our operating model puts neighbourhoods at the heart of everything we do, ensuring we work with partners to deliver what’s right to help communities thrive.

Reporting to the Head of Asset Planning, you will support the effective and efficient management of the housing stock and assets across Thirteen to ensure their best use. You will also create a five-year investment plan aligned with appropriate data which reflect the needs of the stock and the strategic objectives outlined within Thirteen’s strategies.

The role

• Provide team leadership, support and guidance to all staff working within the Asset Planning team
• Assist with the continuing development of Thirteen’s Asset Management Strategy
• Assist in the effective management of assets, development of new initiatives and service standards
• Work collaboratively with key senior members of staff across Thirteen to ensure asset management is successfully delivered for all aspects of the business
• Ensure appropriate use of Thirteen’s 30-year plan, distilling information into five-year annual investment plans
• Provide analysis of data to make best use of properties, individual stock viability and land use options
• Ensure stock condition information is maintained for all assets and links into responsive cyclical and programmed maintenance records to identify current condition and future requirements
• Undertake holistic analysis to understand the performance of the stock
• Introduction of appropriate action plans of intervention or disinvestment in non-performing assets to ensure long-term viability of our portfolio
• Assist in researching new legislation and recommending changes to policy and procedure to ensure the Asset Management Strategy achieves all objectives and fulfils strategic requirements
• Research and understand the Group’s policies in regard to environment, energy, and diversity and equality etc
• Communicate with the wider Asset Directorate to ensure the requirements of the current plan are being achieved
• Provide day-to-day co-ordination of activities relating to asset and database information
• Analyse trends in responsive repairs and voids to reduce demand and improve efficiency

Key requirements

• Degree-level education or equivalent through relevant training/experience
• Demonstrable knowledge of asset management legislation, systems, procedures and requirements eg DHS, code for sustainable homes etc
• Knowledge of good practice in asset management planning with regard to long-term maintenance strategies and business planning
• Ability to interpret large volumes of data, identifying property trends and business solutions
• Strategy and policy development is desirable but not essential
• Effective use of IT and media as appropriate
• Good understanding of value for money principles
• Ability to analyse and solve complex problems
• Able to prioritise to achieve realistic targets, costs and time deadlines
• Relevant experience of leading a team with a holistic approach to service delivery and continuous improvement

This is a great opportunity to join us at a time when you can have a real and personal impact on determining Thirteen’s future direction. For an informal and confidential discussion, please speak with Tom Neely on +44 7384717939 or Tom.Neely@berwickpartners.co.uk