Full time - 35 hours per week

About the role

The Housing Officer works as part of a dispersed team delivering an inclusive mixed tenure (rented, shared ownership and full owners) neighbourhood management service to over 2500 homes of all tenures across the local authority areas of York, Scarborough, Leeds, Ryedale and the East Riding of Yorkshire.

The role is central to JRHT’s commitment to achieving the highest professional standards in the delivery of our housing and tenancy management services to all our residents to maintain sustainable tenancies.

You will be responsible for managing stakeholder relationships. You will identify and implement positive solutions to all tenancy management and leasehold management enquires; building and developing strong empowered communities and neighbourhoods. Across your patch you will be responsible for ensuring income and empty homes targets are achieved.

We want to make sure that everyone, including our residents and staff, are kept safe and have extensive safety and infection control measures in place, throughout our working environments.

Additionally, it is legislation from 11 November 2021, that everyone who works in a residential or nursing care home or needs to enter a residential care setting to carry out their role, must be fully vaccinated against Covid-19. Consequently, ensuring this requirement is met forms part of our recruitment and selection process, where applicable.

About You

You should be passionate about social housing, people focussed, highly motivated, organised and a skilled and confident communicator.

Your experience in developing and maintaining collaborative working relationships with a range of stakeholders will be key to being successful in the role.

A good working knowledge of service charges would be an advantage.

About us

The Joseph Rowntree Foundation (JRF) is an independent social change organisation working to solve UK poverty. The Joseph Rowntree Housing Trust (JRHT) is a registered housing association and care provider in Yorkshire and the North East. JRF and JRHT are two important influencing organisations with an ambitious agenda for inspiring positive change in the UK in line with our vision of a prosperous and poverty free UK

Closing date for applications is Sunday 19 September 2021

Interviews will take place on Wednesday 29 September 2021

At JRF / JRHT we’re at our best when we’re continually building on trust, showing we care and making a difference – and hope others will do the same. So as life returns to normal, and for those roles which allow it, we’re developing a more blended approach to how and where you work. Which means you can expect to work flexibly between the office and home.