About Us

A member of The Guinness Partnership, Guinness Care is a charitable organisation that specialises in services for older people and people with learning disabilities. Our staff are hardworking and enthusiastic. We all want to provide great person-centred service to enable our customers to live positive, independent lives. In return, we offer a rewarding job with excellent benefits alongside outstanding accredited training and management development.

About the Role

We have a great opportunity for an Independent Living Advisor to join our teams working between 2 schemes in Swindon, with the possibility of additional cover for other Swindon schemes. This is a permanent, full-time vacancy working 35 hours per week Monday to Friday.

The purpose of this role is to provide an intensive housing management and support service to Guinness sheltered housing.

Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to Guinness sheltered housing customers. This will include developing successful customer relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities in accordance with their tenancy agreement.

You will also assist customers to access correct housing benefit assistance or financial advice to pay rent/service charges, complete referrals for assistive technology, aids and adaptations which will help to maintain customer independence and carry out periodic site inspections and tests to ensure scheme is fully operational and Health and Safety compliant.

You will need to be flexible as you will to travel to between the 2 schemes as and when required so a full UK Driving Licence and access to your own vehicle is essential for this role.

What we’re looking for:

• Previous experience of working with the elderly and proven ability to foster a spirit of co-operation and sense of independence within this group.
• Demonstrable commitment to Equality and Diversity
• Ability to adapt communication style to suit individual needs or when explaining technical information.
• Previous experience of carrying out administrative work including numeracy work.
• Ability to work on own initiative and as part of a team
• Good oral and written communications
• Good knowledge of Microsoft Office
• Full UK Driving Licence and access to own vehicle

If you’re interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria.
 

Documents

• Independent Living Advisor (1).pdf (93.78 KB)