Repairs Team Leader
- Employer
- Yorkshire Housing
- Location
- Agile - North/East Yorkshire
- Salary
- £37,668 per annum plus £2,000 annual car allowance
- Closing date
- 25 Sep 2021
View more
- Function
- Community and Customer Services, Housing / neighbourhood management, Homes and Asset Management, Maintenance / Repair
- Seniority
- Officer
- Contract
- Fixed Term Contract
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Job Details
The opportunity
If you’re looking for a Repairs Team Leader role and ready to take on your next challenge, then maybe this is what you’ve been looking for. This initial 12 months FTC is a role with meaning, so you’ll be making a real difference to thousands of customers lives with what you do.
What you’ll be doing?
You’ll manage and lead a team of key front-line surveyors who are ultimately delivering the survey specifications of day to day repairs and void repairs in our homes.
You’ll drive the team to meet financial targets and deliver data to different parts of the business in relation to asset management, building relationships and influencing a variety of teams along the way, particularly the building repairs team.
You’ll also monitor and report on the repairs budget along with controlling spend to ensure that overspend does not occur.
And you’ll take ownership when dealing with any complaints or escalations in relation to the surveys team and always looking to improve processes ensuring quality delivery of works.
Pssst. One of our values is ‘Be Yourself’. We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role.
The stuff that sets you apart
This role would suit someone with proven experience in managing a team and contractors.
You’ll also have experience of budget management and good knowledge of building construction and services.
You’ll be a confident communicator and have the ability to develop effective relationships with a variety of teams and 3rd party suppliers.
Also you’ll be able to prioritise your workload and be proficient in using IT systems. You will be required to cover out of hours call escalations on a rota basis with the other Repairs Team Leaders.
What’s in it for you?
In return we offer £37,668 per annum for a 35 hour week, 25 days annual leave (raising annually to 30 days) plus Bank Holiday and a £2,000 annual car allowance. This role is initially 12 month FTC/ secondment.
The finer print
If you are applying for this role internally you must inform your current line manager.
You must hold full UK driving license and have access to vehicle for work purposes.
Our values
We’re looking for people who want to get stuck in and make a positive difference to people’s lives. We want you to own the work you do and achieve impact.
You’ll make it happen by being curious and creating trust with our customers and each other. We want you to love what you do and have fun along the way.
A bit more about us
We’ve got a few ‘house rules’ at Yorkshire Housing (no pun intended!). One of them is work is something that you do, not somewhere that you go and another is that we think in careers, not jobs. Our flexible working environment and friendly culture means you can be yourself, take advantage of development opportunities and succeed – that’s just how we roll.
We’re inclusive and welcoming and offer a fun and open culture with a shared belief in making a positive difference to people’s lives – it really does feel like joining a big family!
Company
We are Yorkshire Housing by name and Yorkshire is our focus. We own and manage nearly 20,000 homes – and are developing thousands more.
Our vision is making it possible to have a place you're proud to call home.
You might think of Yorkshire Housing as ‘just’ a housing provider, but we’re so much more than that. We’re here to make a positive difference in people’s lives. So, as well as owning and managing nearly 20,000 homes (and counting) across Yorkshire, we also:
- Offer money and tenancy coaching
- Help older customers live at home independently
- Adapt homes to match the needs of our customers
- Carry out repairs and replace items before things go wrong
- Provide antisocial behaviour support
- Get involved with work in the community
OUR PRIORITIES
Our five priorities that will help us achieve our vision are:
Great Customer Experience
We’ll listen to customers and use what we know about them to shape our services. Oh, and we’ll provide extra support where it’s needed.
Homes and Places to be Proud of
We’ll create homes that people want to live in.
- Quality
- Safety
- Affordability
We’ll also be kind to the planet and aim to be one of the first UK housing associations to stop using gas heating and hot water systems.
Growth
We’ll deliver 8,000 new homes by 2030. They will be energy efficient, sustainable and affordable to live in. We’ll also refresh our Help to Buy and social and affordable rented options.
We’ll achieve these priorities by focusing on being:
Employer of Choice
We’ll lead the way and make a name for ourselves as an employer. We’ll give you the right support and tools to succeed, plus a package full of benefits.
Strong, Resilient and Innovative Business
We’ll invest in all the right things, from our ICT to our people. This will make us stronger, helping us to make a difference to our customers and be a business that people want to work for and with.
- Website
- http://www.yorkshirehousing.co.uk/
- Telephone
- 0113 825 6000
- Location
-
The Place
2 Central Place
Leeds
West Yorkshire
LS10 1FB
United Kingdom
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