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LiveSmart Manager - Over 55's Housing

Employer
Clarion Housing Group
Location
England, London, Haringey
Salary
£22027 - £25910 per annum
Closing date
29 Sep 2021

View more

Function
Community and Customer Services, Housing / neighbourhood management
Seniority
Manager
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP
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Job Details

Salary: £ 22,027.00 - £ 25,910.00 per annum

Job Location: Covering Swallow House, 25 Miles Road, Haringey, London, N8 7SN and other sites as required

Hours: 36 hours per week

Contract Type: Permanent

We're looking for an experienced individual with a love for providing top level customer service to provide an intensive housing management service to our residents living in Clarion's LiveSmart over 55's housing. You'll be the first point of contact and a front of the house.

Day to day you'll work with other housing teams, arrange viewings and enable residents to settle into the scheme. You'll be responsible for managing access to the building for residents, contractors and visitors.

You'll report any safeguarding concerns as appropriate, and make referrals to other agencies where residents need additional support. You'll deal with H&S and compliance, maintenance issues, resident's arrears and low level ASB.

You must be flexible, calm under pressure and able to deal with emergencies if required. With excellent time management skills you'll be able to organise and prioritise your own workload, whilst maintaining high customer service standards.

This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector.

What you can expect from us

Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;-

  • Competitive salaries that are benchmarked regularly against current market rates

  • Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service.

  • A flexible benefit scheme tailored to you, inclusive of dental insurance, restaurant card, cycle to work; we also give you 1% of your salary to spend on whichever approved benefit you like!

  • Matched pension contributions of up to 7.5%

  • Flexible and agile working for the majority of our employees.

Other perks

  • Company Bonus Scheme

  • Eye care vouchers

  • Holiday trading scheme allowing you to buy and sell leave

  • Free counselling and legal advice scheme for you and your family

  • Interest free loans for season ticket and study leave

Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave.

Closing Date: Wednesday 29th September at midnight

For further details on this vacancy please click 'apply' where you can visit our website and download a copy of the role profile.

This post is subject to Basic Criminal Record Check Clearance.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

Company

Clarion Housing Group

Clarion Housing Group comprises the country’s largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group’s housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.

Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target.  Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group.  The proceeds from sales are invested in our social purpose.   

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.

Building homes. Developing futures.

Find Us
Website:
Location
6 Tooley St
London Bridge
London
GB
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