As a Support Worker in a Peabody mental health service, you will work with the rest of the team in supporting our customers to achieve their recovery goals. You will be allocated a caseload to keywork, you will also be expected to complete admin tasks such as updating the internal systems with notes, completing risk/need assessments, and supporting customers to attend meetings.
You will need to communicate with external services and internal teams, follow up on actions, complete incident reports, raise safeguarding alerts as required and support customers with independent living skills and tenancy management.
You will also be responsible to monitoring H&S and repairs and with the tasks related to assessing new referrals to the service.
You will need to have a good understanding of mental health, either through work or life experience, demonstrate the values that you will need to work with this sometimes-challenging client group and to have the confidence once inducted to lone work.
Our Greet Street service provides medium level support to people with a history of enduring mental illness. Support staff cover from 9am to 5pm Monday to Friday. A Security concierge is on site from 10pm to 8am. Due to possible service re-modelling, staff may be required in future to work across both services including covering Orsett street hours.
At Peabody, where possible, we provide flexible working opportunities from day one to our employees, as we recognise the importance of a good work-life balance; and to improve our productivity and performance, we embrace agile working, which means if you are in a desk based role, that will be a hybrid of office and home working. If your role is in a client facing environment, appropriate base location will apply.
Our mission is to help people make the most of their lives and an important part of this is to ensure that our organisation reflects the wider communities we serve. We want to attract recruit and retain a diverse, inclusive and creative workforce to give us the best opportunity to meet the diverse needs of our residents and customers. We actively encourage applications from all groups and communities, as well as from BAME, LGBTQ+ and disabled people.