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Mental Health Support Worker

Lambeth, London (Greater)
£22,479 per annum
Closing date
29 Sep 2021

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Other Housing jobs
Assistant / coordinator
Full Time
Organisation Type
Housing association / RP
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Job Details

As a Support Worker in a Peabody mental health service, you will work with the rest of the team in supporting our customers to achieve their recovery goals. You will be allocated a caseload to keywork, you will also be expected to complete admin tasks such as updating the internal systems with notes, completing risk/need assessments, and supporting customers to attend meetings.

You will need to communicate with external services and internal teams, follow up on actions, complete incident reports, raise safeguarding alerts as required and support customers with independent living skills and tenancy management.

You will also be responsible to monitoring H&S and repairs and with the tasks related to assessing new referrals to the service.

You will need to have a good understanding of mental health, either through work or life experience, demonstrate the values that you will need to work with this sometimes-challenging client group and to have the confidence once inducted to lone work.

Our Greet Street service provides medium level support to people with a history of enduring mental illness. Support staff cover from 9am to 5pm Monday to Friday. A Security concierge is on site from 10pm to 8am. Due to possible service re-modelling, staff may be required in future to work across both services including covering Orsett street hours.


At Peabody, where possible, we provide flexible working opportunities from day one to our employees, as we recognise the importance of a good work-life balance; and to improve our productivity and performance, we embrace agile working, which means if you are in a desk based role, that will be a hybrid of office and home working. If your role is in a client facing environment, appropriate base location will apply.


Our mission is to help people make the most of their lives and an important part of this is to ensure that our organisation reflects the wider communities we serve. We want to attract recruit and retain a diverse, inclusive and creative workforce to give us the best opportunity to meet the diverse needs of our residents and customers. We actively encourage applications from all groups and communities, as well as from BAME, LGBTQ+ and disabled people.


About Peabody

About us

Peabody has nearly 160 years of history, experience and expertise. We were founded in 1862 by the remarkable American banker, diplomat and philanthropist, George Peabody. With over 67,000 homes, we’re one of the largest housing providers in London and the South East.

What we do

We deliver services to 133,000 residents, 16,000 care and support customers as well as the wider communities in which we work.

We are here to help make people’s lives better. We do this by developing and delivering reliably good modern services, building and maintaining the best quality developments, working with local communities and building long-term partnerships, and  growing and using our position of influence to create positive change.

We focus on those who need our help the most, working with people and communities to build resilience and promote wellbeing. We create and invest in great places where people want to live.

Working for us

We're a thriving human and kind organisation with people at our heart.

If you join us you'll be part of something special: fulfilling your ambitions and working with people who truly care.

We offer a variety of career and development opportunities, and a range of flexible benefits. You'll also have the chance to work with colleagues who want to help people make the most of their lives. We need talented employees who want to make a difference. If this sounds like you we can’t wait to meet you.

Our performance

We're committed to being transparent in the way we conduct our business and how we deliver value for money. We attained Government regulatory judgements of G1 for Governance.

Find Us
0845 055 0261
45 Westminster Bridge Road
United Kingdom
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