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Senior Youth Support Worker

Employer
Hightown Housing Association Limited
Location
Watford, Hertfordshire
Salary
£23,772 pa
Closing date
10 Oct 2021

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Function
Community and Customer Services, Care and support
Seniority
Assistant / coordinator
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP
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Job Details

About Us

Hightown provides supported housing to people with a wide range of needs across Hertfordshire, Buckinghamshire and Berkshire.

Our Young Peoples Housing service provides supported housing to a variety of young people who have had very different experiences. This includes those who are homeless, those leaving care, those who are estranged from family and also young people who have difficulties sustaining education, training or employment. We enable people to be more independent through support and housing that suits their needs and is accessible.

About the Role

Hightown Young Peoples Housing Service believe that every young person has the right to a safe home and the support needed to help them become independent / lead positive fulfilling lives.

As a Senior Youth Support Worker, you will be responsible for:

  • Assisting the Young Peoples Hostels Manager in managing the day to day running of the scheme.
  • Line management for frontline staff as well as holding a caseload of young people with multiple and complex needs.
  • Providing leadership and act as a point of contact for the staff team, dealing with enquiries and complex issues that arise daily.
  • Providing reassurance, coaching and guidance to staff as well dealing with unforeseen circumstances and situations that concern staff and service users professionally.
  • Empowering staff to feel confidence in their role and ensure you are approachable when they need support and guidance.

You will work closely with the Young Peoples Hostels Manager to enhance the quality and development of the scheme overall. You will assist them to provide a quality service and to promote high standards of practice, which is conducive to meeting the needs of the people we support. You will work as part of the team to provide a flexible and person centred service, which adapts and responds to the changing needs and risks of our clients.

We are looking for enthusiastic and caring individuals to join our young peoples housing service in Watford which provides supported accommodation and floating support for young people aged 16-24. This is in an exciting opportunity to join an enthusiastic team who are determined to help young people reach their potential and move towards independent lives.

Were keen to recruit individuals who care about supporting vulnerable young people to achieve their aspirations and goals, as well as understanding, promoting and embracing our values:

  • Putting our residents andservice users first
  • Treating people withrespect, promoting independence and choice
  • Developingpassionateand committed teams
  • Beingcost effectivewithout compromising standards or safety

If you share our values and our passion for supporting young people, wed love you to work for us. Supporting young people can often be challenging but incredibly rewarding. Patience, compassion, resilience and creativity will be crucial in this role where you can make a difference to a vulnerable young persons life.

The Benefits

In return for your hard work and commitment, we offer a considerable benefits package which includes:

  • Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
  • £23,772 pa for a 37.5hour a week contract
  • Regular support from your line manager and colleagues
  • Annual bonus based on satisfactory performance
  • Monthly attendance bonus on top of your basic salary
  • Annual salary and cost of living review
  • Commitment to health and wellbeing with the Five Ways to Wellbeing
  • Ongoing professional development and support to deliver outstanding support
  • Workplace pension scheme and life assurance of three times your annual salary
  • Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
  • Access to Personal Protective Equipment (PPE) for use at work
  • Access to COVID-19 vaccinations
  • Friendly and supportive team environment
  • Employee assistance helpline
  • Mileage paid for car usage

This role requires you to hold a full UK driving licence and have access to your own car.

We are an Equal Opportunities Employer.

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Company

Hightown is a charitable housing association transforming thousands of lives every year.

We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers.

We are a charitable association aiming to help people who cannot afford to buy or rent housing at market values. 
  
We currently manage over 7,000 homes (principally in Hertfordshire, Berkshire, Bedfordshire and Buckinghamshire) and employ over 1,000 full and part time staff. We have an annual turnover of £90 million and a development programme that will deliver around 450 new affordable homes each year.

Mission 

Building homes. Supporting people.

Values

  • Put residents and service users first.
  • Treat people with respect
  • Be cost effective
  • Don't compromise standards or safety
  • Develop passionate and committed teams

Culture

Hightown’s aim is to provide as many homes as we can at below market rates and a wide range of housing and support for people who are vulnerable and/or disabled. Hightown’s history over more than 50 years shows our continuing focus on our strong social purpose.

We are rated highly for financial and operational performance; and have a high grading from the Regulator of Social Housing.
Hightown is committed to retaining its distinctiveness and its reputation for making projects happen which demonstrate Hightown’s values and contribution to society.

We believe that, by developing decent homes and supporting individuals to live with confidence, independence and choice, our work delivers a tangible positive impact for local communities

Please see our vacancies below:

Find Us
Website:
Telephone
01442 292309
Location
Hightown House
Maylands Avenue
Hemel Hempstead
Hemel Hempstead
Hertfordshire
HP2 4XH
United Kingdom
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