The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in them.
Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.
About the role
We have an exciting opportunity for an Asset Maintenance Surveyor, with strong project and contract management skills to join our Planned Project Delivery Team in the Oldham / Manchester North West region on a permanent basis.
Reporting to the Asset Maintenance Manager, you will work collaboratively with contractors and colleagues to ensure the delivery of high-quality planned replacement projects to our customers, as well as demonstrating strong contract and budget management skills and contributing to the delivery of the Asset Management Operating Plan objectives
The successful candidate will provide advice and assistance to customers to help them maintain their homes and you will be responsible for managing large planned works projects, monitoring budgets and the supervision of work in progress as well as ensuring compliance with relevant safety and building legislation. The key to success is ensuring excellent customer service is provided whilst achieving great value for money.
Overview of the team
You will be joining a team of 7 Surveyors who are predominately field based and deliver planned replacement works to around 31,000 properties across the North of England
Each surveyor acts as a “project lead” on at least one work stream as well as providing local support for the rest of the team and our Housing Colleagues. This can be anything from post inspecting completed planned works to helping resolve customer queries and offering advice to other areas of the business.
What we’re looking for
We’re a customer-focussed organisation so we know that how we do things is just as important as what we do. You’ll not only be and experienced Asset Maintenance Surveyor, but you will need to be able to demonstrate strong contract and project management skills and also have great customer service skills and a willingness to go the extra mile to get the job done. You’ll also be able to demonstrate:
- Excellent level of knowledge of building construction, standards, and legislation, and an ability to diagnose and specify remedies to building defects.
- Understanding of responsive repairs, voids works, planned and cyclical repairs requirements.
- Excellent contract management and budget management skills
- Ability and presence to be proactive and work on own initiative, with limited supervision, and be able to manage contractors delivering building works at project level including H&S, quality, value and progress with excellent organisational skills.
- Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone
- Good IT skills and knowledge of Microsoft Office, housing and property management systems.
- Able to demonstrate Guinness behavioural competencies.
- Successful track record of delivering building surveying services, and management of substantial work programmes in a similar environment.
- Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, and keep excellent records
- Enthusiasm for identifying and embracing new ways of working and good practice
- A full drivers license and access to your own vehicle is essential
If you’re interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.