Housing Management Worker

Employer
Home Group
Location
Tow Law (Baring Court)
Salary
£10,000 - £19,999
Closing date
29 Oct 2021

View more

Function
Community and Customer Services, Housing / neighbourhood management
Seniority
Assistant / coordinator
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP
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Job Details

DESCRIPTION/RESPONSIBILITIES:
Housing Management Worker

Tow Law, County Durham
Permanent, Full Time (37.5 hpw)
Salary from £18,576 to £18,730 pa (pro rata), plus, brilliant benefits!

Empowering customers to live rewarding and happy lives. That’s when it hits home.

We help our customers by focussing on tenancy support. You’ll support by helping them to manage their tenancy and rent accounts. You’ll also support our customers with their housing benefit claims and making sure that these are received on their rent account. You’ll turn around vacant bed spaces so that new customers who need our help can move in quickly. You’ll also make sure our service achieves maximum occupancy, and that we are health and safety compliant!

About you
You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds. You will have experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.

As Housing Management Worker you’ll support letting and re-letting rooms or units, collecting rents, and taking formal tenancy action when needed. You’re great at managing your own time and have strong written and verbal communication skills.

If you’re not the biggest fan of technology, that’s not a problem to us. You do need to know that we are quite a high-tech company and most of our application process and mandatory learning are online. However, we’re glad to support you, if you need help.   

To make sure our customers are well supported, it’s important that you have worked in a supported environment before. Don’t worry, we won’t drop you in the deep end, we’ll help to you understand how things work at Home Group!

As this is a community-based role, you’ll need to travel around. You could do this role using public transport, or if you drive and have access to a car that would also be amazing! (we pay your expenses to cover this use!)

We support our brilliant customers by helping and maintaining their home as well as assessing their health and wellbeing needs, providing information and sign posting to relevant agencies, and engaging in social contacts and activities. Our customers live in sheltered housing which is specifically designed for people over the age of 60+ providing secure, convenient and comfortable accommodation without any unnecessary rules or demands.

About our team
We support our brilliant customers by helping and maintaining their home as well as assessing their health and wellbeing needs, providing information and sign posting to relevant agencies, and engaging in social contacts and activities. Our customers live in sheltered housing which is specifically designed for people over the age of 60+ providing secure, convenient and comfortable accommodation without any unnecessary rules or demands.

You’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us were not just a team we’re a ‘work family’. Our managers are Karen and Rachel, who have between them 17 years’ experience with Home Group. There is a total of 24 of us in the team and we don’t just love to support our customers, we’re there for each other too!

Although you will be working remotely at the scheme you will work closely with Debbie, Emma, Brian, Caroline, John, Sarah, Sharon & Mik who are all based at one of the 9 schemes. We all love nothing better than grabbing a cuppa and having a chat albeit this being virtually at the mo!  

Working hours
You’ll be working between the hours of 9:00am – 5:00pm Monday to Friday. As we’re asking you to be flexible for us, we aim to give you the time you need to spend time doing the things that matter to you!

When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

Want to know more?
If you’re not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Management Worker Job Description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!

To apply
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.

You’re unique!
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!

 #social #care #socialcare #housingmanagement #housingjobs #propertyjobs #communitywork #countydurhamjobs #durhamjobs #towlawjobs #FullTime #SupportWorker

Company

There’s never been a more exciting time to join us, as we build and sell over 10,000 new homes across the UK.  From affordable housing to our brilliant private sale brand Persona, we’re shaking up the new build market.  You’ll have the opportunity to work on everything from affordable homes to luxury apartments and build the career you want with us. 

As one of the UK’s largest developers of new homes and providers of houses for affordable rent.  We also provide long term integrated health and social care housing.  We don’t just build houses, we build homes and develop vibrant communities where people want to live. 

What keeps us busy?

We’re building homes, independence and aspirations and according to our trophy cabinet we’re pretty good at it! 

We’re winners of the 2018 UK Housing Awards Development Programme of the Year, Silver Best House at the What House Awards 2018, and RESI Landlord of the Year 2016.  We’re constantly challenging the status quo, delivering unparalleled schemes and ground-breaking products.  We pride ourselves on building happier, healthy homes, putting space and people before profits.

Oh and did we mentioned that we rank No. 27 in the UK’s Best Large Places to work, and 17th in Stonewall Top 100 Employers 2019?    

We’re growing

As we’re building new homes, we’re growing our team too so there are lots of opportunities for you to join us across the UK.  So whether you’re acquiring land, designing places, delivering schemes, selling homes or regenerating neighbourhoods.  You’ll be working alongside brilliant people to unlock bold opportunities, exciting new partnerships and collaborative projects across the UK. 

Join us

You can find out more about us and our current vacancies on our website at www.homegroup.org.uk/careers or on our Facebook and Linkedin pages.    

High-flying career, work life balance, brilliant benefits and a cherry on top!  There are so many reasons you’ll love working at Home Group.  https://youtu.be/624xZO1nXqY

 

Find Us
Website:
Location
2 Gosforth Park Way
Gosforth Business Park
Newcastle upon Tyne
Tyne and Wear
NE12 8ET
United Kingdom
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