Flexible location, home based covering either Birmingham, Peterborough or Northampton
Full time (37.5 hours per week), Permanent
Salary £18,576 pa to £19,900 pa
Plus, Brilliant Benefits!
Delivering on our customer promise. That’s when it hits home
We have a brilliant opportunity for the right person to join our Safety & Compliance team as Administrator in our Midlands region. This is a hugely important role making up the backbone of the team and vital to the success of the region. You’ll be the eyes and ears of the customers; a passionate can-do approach in a fast-paced environment is the key to success in this role.
You’ll be working with some Brilliant Colleagues in a tight knit supportive team of Maintenance Surveyors & report into the Maintenance & Contract Manager, this team have already delivered some fantastic results for our customers this year and last as part of the COVID recovery plan.
You will be supporting the compliance stream by tracking our components, working with our main and specialist contractors, liaising with our customers and attending meetings which will give the right candidate a fantastic insight into the working parts of Home Group.
It’s a really exciting time to join Home Group as we build more homes, independence and aspirations – the vision that underpins our five-year strategy. Our commitment to deliver on our customer promise, build the right homes in the right places and be market leaders in New Models of Care, is in the hands of our brilliant people.
You’ll provide desk top support to our frontline Maintenance Teams to ensure successful and consistent delivery of Maintenance services for customers.
When you join, you’ll discover that it’s our brilliant people and culture that make a difference. We are No.7 in the UK’s Best Super Large Great Places to Work, 4th Best Place in the UK for Great Places for Women to Work, 18th in the Stonewall Top 100 and hold Investors in People Platinum Standard!
About our team
You will have the support of a fantastic management team, you’ll be working for our Maintenance and Contract Manager James, who joined the team in 2020 and brings a wealth of knowledge from his British Gas background. There are 5 of us in the team and we don’t just love to support our customers, we’re there for each other too! Many of the team have worked at Home Group for several years and pride themselves on delivering great customer outcomes through collaboration, communication and doing “the right thing” all of the time.
When you’ll work
It’s the team’s unwritten rule that you attend the important appointments in life, be it your child’s school play, your partner’s graduation, or to get your new fridge delivered. You can elect to fit these around your working day or use your flexi to take the time off. Our focus is on getting the job done, not your working hours!
You’ll be the eyes and ears of our customers with a passionate can-do approach in a fast-paced environment. You’ll have a keen eye for detail, be a curious investigator and an energised collaborator. You’ll be organised, prioritise work to meet deadlines and handle a number of tasks simultaneously.
You’ll be customer focussed, self-motivated and a real self-starter with a “can do” attitude to all things you approach. You’ll have a keen eye for detail, be a curious investigator and an energised collaborator. You will be super organised, a competent user of Microsoft Office Applications, and competent in dealing with sensitive information, maintaining confidentially at all times. If this sounds like the job for you…join us at Home Group!
It would be fantastic if you have some administration experience! Don’t worry, we won’t drop you in the deep end, we’ll help to you understand how things work at Home Group!
Here at Home Group we have invested heavily in our future and use current and up to date equipment. You’ll be issued with the latest kit, which could include a Surface Pro and mobile. So, it's really important to us that you are technologically savvy (or at the very least not a technophobe!)
Want to know more?
If you’re not reading this advert on our careers’ pages, press the APPLY NOW button to access lots of useful stuff! You can download the Planning Administrator Job Description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!
We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently for the moment, so to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.
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