Flexible location, home based covering either Birmingham, Peterborough or Northampton
Full time (37.5 hours per week), Permanent
Salary circa £36,000 pa
Plus, Brilliant Benefits!
Delivering on our customer promise. That’s when it hits home
It’s an exciting time to join Home Group as we build more homes, independence and aspirations – the vision that underpins our five-year strategy. Our commitment to deliver on our customer promise, build the right homes in the right places and be market leaders in New Models of Care, is in the hands of our brilliant people.
You will be working as an integral member of our Safety & Compliance arm of our Maintenance Team and will provide technical advice to improve the quality standards of our maintenance service. You’ll be delivering a responsive, high quality and caring maintenance service to our customers using customer insight to maximise the customer experience. You’ll be responsible for compliance related workstreams regarding gas/electric, lifts, legionella servicing and asbestos.
You’ll inspect Home Group’s properties to ensure the safety and compliance of our customers’ homes, communal blocks and sites. Along with working closely with regional contractors to ensure all compliance related servicing schedules, follow on works and work in progress are completed in line with contractual KPIs and our customer promise.
About our team
You will have the support of a fantastic management team, you’ll be working for our Maintenance and Contract Manager James, who joined the team in 2020 and brings a wealth of knowledge from his British Gas background. There are 5 of us in the team and we don’t just love to support our customers, we’re there for each other too! Many of the team have worked at Home Group for several years and pride themselves on delivering great customer outcomes through collaboration, communication and doing “the right thing” all of the time.
Where you will work
You’ll work across our Midlands region and you will have specific responsibility for our properties/ estates and buildings, the great news is that you will have the flexibility of working either from home or in one of our local offices along with working out in the field. You will have the ability to manage your own diary and we’ll give you the technology and kit to make this blended approach easy!
You will have the ability to manage, control budgets and expenditure with effective time management skills and be able to prioritise workload to meet deadlines. You will have the ability to work unsupervised covering a large geographical area. It goes without saying you will have a strong customer focus.
Previous experience of contract management/working with external partners and a relevant technical qualification (or working towards) would be advantageous in this role. A background in gas related compliance would be preferred but not essential.
Due to the nature of the role you will be required to drive and have access to your own vehicle which you will be able to claim your business miles back on.
Want to know more?
If you’re not reading this advert on our career’s pages, press the APPLY NOW button to access lots of useful stuff! You can download the Maintenance Surveyor Job Description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!
We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently for the moment, so to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.
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