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Manager - Help to Build Apply

Employer
Homes England
Location
CV1 2FJ
Salary
£30,755 - £45,107
Closing date
15 Oct 2021

View more

Function
Other Housing jobs
Seniority
Officer
Contract
Fixed Term Contract
Hours
Full Time
Organisation Type
Government organisation
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Manager - Help to Build Apply

Closing Date: 15/10/21

*Fixed term contract until 31st March 2022*

What we offer... 

We understand how important life is outside of work so, as well as competitive salary and 33 days annual leave, we are totally committed to flexible working. We’ll support you, wherever possible, so that you don’t miss out on what truly matters to you.

 

If you do ever need a little bit of extra help we have a great employee assistance programme, financial well-being support and access to loads of great discounts with leading high street names.

 

Our range of network groups are also there to support you to truly be yourself at work and play a key role in helping shape our future.

 

If you are a member of a professional body we’ll pay for your membership and once you get your top of the range digital kit you’ll be good to go in one of our great offices (or at home!)

 

A bit about the role...

 

Working in a team with Lee Glass our Senior Manager Help to Build), the Manager Help to Build will play a critical role in the launch of the new Help to Build scheme. You will be joining our small but enthusiastic and experienced team, who are committed to making positive change in how we deliver homeownership.

 

Lee believes in delivering a first-class customer service, resolving issues informally wherever possible, taking an innovative and creative approach to operational issues. Lee believes in working in a collaborative and flexible way which values diversity in experience and perspective to foster good decision making and problem solving within their team.

 

This is a rare chance to shape the future of Help to Build in a fast growing, national organisation with real social purpose. Working with key stakeholders and a professional operations and provider management team you will ensure efficient, consistent and effective resolution of operational challenges and the have the opportunity to help create a first class customer service for a brand new scheme.

 

The role will support the design and delivery of key strategic projects around Help to Build. There are some ambitious projects to get involved with and this is an excellent opportunity to balance day to day delivery whilst bringing innovative solutions to the home ownership offering.

 

A bit about you…

 

Whilst our day job is to deliver first class customer service to our stakeholders on Help to Build, you will be used to "spinning several plates" at once and will always be looking for ways to improve and innovate.

 

You'll be comfortable supporting the Head of Help to Buy Apply and Senior Manager Help to Build with complex service design and delivery issues, aiming to launch a customer centric in-house operational deliver ahead of then outsourcing the service. You will be proficient in performance and provider management.

 

Delivering on a mission as bold as ours isn’t always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as a Help to Build team. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade.

 

As an experienced operations or supplier management professional you’ll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way.

 

Who are we? 

 

We are the Government’s national housing agency. Our role is to accelerate the pace of house-building across the country, particularly in areas where there are the most serious affordability issues – meaning people are struggling to find homes. 

 

We have the appetite, influence, expertise and resources to drive positive market change and meet the Government’s ambition to deliver 300,000 new homes a year. We are using our land, influence, funds and knowledge to increase the pace, scale and quality of new homes accelerating delivery in areas of greatest demand and helping create great places to live. Within the next few years, we will have invested over £27 billion across our programmes. To deliver against these aims we’re building a different kind of public service - join us to help make this happen.

 

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme.

 

Homes England are a geographically diverse community. We are all working from home at the moment and so our new colleagues can be based almost anywhere providing that their commute to their relevant base office is reasonable when we come back together. Colleague well-being is our top priority.

 

Please note that Homes England are currently consulting on a pay and grading review.  We will share information with candidates about the outcome of this review and any impact that this may have on this role throughout the recruitment process.

 

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