Housing Management Co-ordinator
Covering our service in Aldershot as well as supporting other services across the Hampshire area
Full Time (37.5 hours per week)
Salary of £19,300 to £20,250 pa, plus, brilliant benefits!
Empowering customers to live rewarding and happy lives. That’s when it hits home.
We have fabulous opportunity for you to join our awesome team. We support our brilliant customers who have a range of Mental Health Support Needs.
They live in a range of accommodation from self-contained flats and bedsits to rooms in houses and flats. A majority have 24-hour support from Home Groups mental health support co-ordinators and workers.
You’ll be our Housing and Property Guru! Focussing on tenancy support, you’ll provide a housing management service to our customers, supporting them to manage their tenancy and rent accounts. You’ll also help our customers with their housing benefit claims and making sure that these are received on their rent account. You’ll turn around vacant bed spaces so that new customers who need our help can move in quickly. You’ll also make sure our service achieves maximum occupancy, and that we are health and safety compliant!
About our team
You’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us were not just a team we’re a ‘work family’. Our manager is Nick who has been with Home Group for just under a year now. Nick took advantage of our learning and development and quickly progressed to Senior Client Services Manager after joining us as a Housing Management Coordinator, how amazing is that! You too could be one of our brilliant success stories.
There are 4 of us in the team and we don’t just love to support our customers, we’re there for each other too!
You’ll be working 37.5 hours per week Monday to Friday. We aim to give you the time you need to spend time doing the things that matter to you!
You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds. You will have some experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.
As Housing Management Coordinator you’re experienced in managing a housing management caseload and overseeing landlord and housing management duties. You know all about re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. You’re great at managing your own time and have strong written and verbal communication skills.
To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!)
If you’re not the biggest fan of technology, that’s not a problem to us. You do need to know that we are quite a high-tech company and most of our application process and mandatory learning are online. However, we’re glad to support you, if you need help.
To make sure our customers are well supported, it’s important that you have worked in a supported housing environment before. Don’t worry, we won’t drop you in the deep end, we’ll help to you understand how things work at Home Group!
As this is a community-based role, you need to be able to drive, as well as having access to a car insured for business purposes. Don’t worry, we’ll pay you expenses to cover this use!
When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.
Want to know more?
If you’re not reading this advert on our career’s pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Management Coordinator Job Description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!
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