Assistant Director – Housing Operations

Great Yarmouth Borough Council
up to £70,000 pa including Essential Care Allowance subject to Job Evaluation
Closing date
1 Nov 2021

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Community and Customer Services, Housing / neighbourhood management, Tenant services, Executive & Senior, Senior management
Full Time
Organisation Type
Local authority
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Great Yarmouth Borough Council is looking to recruit a dynamic and experienced senior manager to undertake the role of Assistant Director – Housing Operations.   This is a key role for the Housing Service, as Deputy to the Housing Director, the post holder will be responsible for the delivery of services to 5,754 Council owned homes and a further 369 leasehold homes. 

Great Yarmouth Borough Council is an ambitious local authority with big plans for the future and massive opportunities ahead. With one of the most successful enterprise zones in the country, Great Yarmouth is England’s offshore energy hub and Norfolk’s biggest seaside resort at the edge of the Broads National Park. 

The Assistant Director – Housing Operations will ensure that performance data and customer insight information is used to deliver an excellent customer service to the borough’s tenants and residents on the Council’s housing estates.

The successful post holder is self-motivated, has a track record of successfully delivering projects, is able to influence and negotiate and is politically astute.

If you are looking for a diverse, exciting role which allows you to build upon your passion for housing and make a real difference whilst working for an ambitious Council which punches above its weight, the Assistant Director – Housing Operations role is for you.  

Applications from candidates seeking a full or part time position are welcomed. Full time posts are 37 hours per week.

If you would like to have an informal discussion about the role, please contact Nicola Turner, Housing Director on 01493 846516 up to Friday 22 October and Kate Blakemore, Strategic Director on 01493 846547 from 25 October 2021 onwards.

Closing date: Monday 1 November 2021 11:59pm

Stage 1 Interviews: Monday 8 November 2021

Stage 2 Interviews:  Tuesday 16 November 2021

We offer a friendly working environment with attractive terms and conditions including generous holiday entitlement, Agile Working policy supporting flexible working and membership of the Local Government Pension Scheme.

To apply please email your CV and covering letter to or apply online at  Please ensure you evidence in your application/covering letter how you meet the requirements of the role as set out in the Job Description and Person Specification.    Please also state if you are applying on the basis of working full time or part time.  Please note that applications via agencies will not be accepted. The Council operates an equal opportunities policy and we welcome applications from all parts of the community.

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