This job has expired

Sales Support Assistant

Bedford - Hybrid
Closing date
1 Nov 2021

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Community and Customer Services, Housing / neighbourhood management, Corporate Services, Administration, Homes and Asset Management, Sales / Lettings
Assistant / coordinator
Salary Band
Up to £30,000, £20,000 - £29,999
Full Time
Organisation Type
Housing association / RP
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bpha are a forward-thinking housing association, on a mission to build thriving communities where people can live happily in a home they can afford.

As one of the top 25 Housing Association developers we are passionately dedicated to bringing affordable home ownership right across the Oxford to Cambridge Arc.

Our customers are at the heart of everything we do, and we pride ourselves that through shared ownership we can help individuals, couples and families take a first step onto the housing ladder. Our Sales team Domovo also provides a first-class, comprehensive resales service for any customers who want to sell their property.

We are currently looking for a Sales Support Assistant to assist the sales function, acting as the first point of contact for customers, managing enquiries and ensuring a seamless customer experience.

 What you will be doing: 

  • Answering customer calls and emails, providing correct information or referring to colleagues as appropriate.

  • Distributing leads throughout the sales team, ensuring the accuracy of information on the CRM database.

  • Assisting with the administration of sales files.

  • Accurately recording and maintaining systems.

We’d love to meet someone with:  

  • Strong customer service skills (Email, phone and face to face).

  • Strong administrative skills (CRM systems, MS office and telephone systems).

  • The ability to work in a busy, fast moving sales environment.

  • A self motivated, driven, proactive approach.

  • Some knowledge of Low Cost Home Ownership (advantageous).

Amongst what we offer you is: 

  • A competitive salary of £20,700

  • 28 days holiday PLUS Bank Holidays

  • A generous contributory pension scheme

  • Private health care

  • Free life assurance

  • Access to an extensive suite of wellbeing services and tools including a digital gym

  • Opportunities for learning and development

  • Discounted gym membership

  • Retail discount scheme

Please note the successful candidate will need to complete a basic DBS application.

Interviews will take place throughout the campaign

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

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