Build the relationships that transform housing management for a Traveller Community.
At the Royal Borough of Kensington and Chelsea, we put delivering for our communities at the heart of everything we do.
Totally dedicated to providing the best possible housing services for residents, our Neighbourhood Management team have a big and important mission.
They’re committed to putting customers first and proactively improving services. Working closely with residents to gain trust, this team is a perfect home for people passionate about social housing.
As Stable Way Site Manager, you’ll enjoy a rare opportunity to shape a new role.
It will be a rewarding post for you, with scope to make lots of planned improvements to the Stable Way Travellers site.
You’ll develop a high quality neighbourhood-based housing management service for Stable Way residents - from estate management to community development.
Building positive relationships with the residents, you’ll start consultations and gain their buy-in to the changes.
You will make sure all the services residents at Stable Way receive from us are well-coordinated and meet their needs - from repairs, to support services, to financial inclusion and more.
As well as forging trusted and honest connections with the Traveller community, you’ll communicate with Councillors and establish partnerships with colleagues across various service-delivery teams.
Please refer to the Job Description for more information.
To join us, you’ll need proven experience of delivering services to social housing residents.
Knowledge of housing legislation and landlords’ obligations, from repairs to income collection, is essential.
Ideally, you will have worked with the Gypsy and Traveller Community. If you haven’t, you’ll certainly demonstrate understanding of the Community’s specific political, housing, social and welfare issues.
Good written skills equip you to write reports and updates. And your way with people - patient and empathetic - will help you make a success of all the relationships you build, from agencies such as social services and mental health, to the residents themselves.
In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave plus bank holidays.
Please apply online explaining how you meet the requirements set out in the person specification and job description. CV’s will not be considered for this role.
We work in partnership with Hampshire County Council (HCC) who deliver many transactional services on our behalf. Although most communications will be from HCC, all selection and appointment decisions will be made by RBKC. Certain services are shared across more than one Council area to nearby neighbouring Authorities. This enhances delivery and reduces costs. Your recruitment information will advise if your remit extends beyond RBKC.
We will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.
We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.
Closing date: 3rd November 2021
Interview date: Week Commencing 15th November 2021