Skip to main content

This job has expired

Housing Officer

Employer
Southern Housing
Location
Flexible (London or Sussex)
Salary
£34,282 - £34,863 plus £1,800 ECU
Closing date
26 Oct 2021

Job Details

What you'll do

We have an exciting opportunity for 2x Housing Officers to join us on permanent contracts, working in our Central Housing Management Team as part of a pilot, which consists of dynamic and diverse people. The 2 vacancies are split between 2 main sites: London and Sussex, however you will be given the flexibility to either work from home or in our offices.

You’ll have the opportunity to provide a comprehensive housing management service, within defined policies and procedures and in accordance with agreed performance standards, ensuring a high-quality customer service is provided at all times.

What you'll need

You’ll have experience of working in housing related or similar customer facing area or studying a housing related subject.

Some understanding of issues around housing law, rights of tenants and landlords and laws relating to repairs would be desirable.

You'll have an understanding of common building defects, and the solutions would be an advantage.

You’ll have the ability to communicate effectively and concisely, displaying good interpersonal skills in multiple modes (phone, face-to-face, emails and in writing) using customer friendly language.

It is important that you are able to develop partnership working with other agencies to generate effective solutions to problems.

You’ll have the ability to manage your time & tasks effectively, work well under pressure both individually and in a team to deadlines, delegating appropriately.

You’ll be able to develop and review Policies and Procedures regarding arrears and income management needs, so the ideal candidate will need to have an understanding of rents and income to assist and support the income team.

This role will require you to have a full driving licence and access to a car.

Closing date for applications: 26th October 2021 at 23:59

What’s in it for you?

You’ll enjoy a great salary and benefits package, including 27 days (rising to 30 days) plus bank holidays, and a day off for your birthday. You can also buy and sell leave up to 5 days. We’ve generous pension and life assurance schemes too, plus a cycle to work scheme and travel loans. Add in a healthcare cash plan covering dental, glasses, physiotherapy, vaccinations, 24 hour GP and more, plus various high street discounts, (not to mention flexible working and in house career development opportunities) and we’re sure you’ll agree it’s a sound package. If you’re passionate about what you do and share our ambitions, we look forward to hearing from you.

Inclusion and Diversity

At Optivo we work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual. We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

To apply, please visit our website.

Company

About us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

What’s in it for you?

  • Pension
  • Life assurance
  • Healthcare cash plan
  • Eyecare & dental
  • Birthday leave
  • Retailers discounts
  • Cycle to work
  • Buy & sell annual leave
  • Season ticket loan
  • In-house academy & career development
  • Flexible working

Inclusion and Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual. We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

 

 

 

Company info
Website
Mini-site
Southern Housing
Telephone
0800 121 60 60
Location
Grosvenor House 125 High St
London
Surrey
CR0 9XP
United Kingdom

Sign in to create job alerts

Sign in or create an account to start creating job alerts and receive personalised job recommendations straight to your inbox.

Create alert