South Kesteven District Council is going through a period of transformation in its Housing Services and we are recruiting to 2x Housing Officer positions as a key role in our improvement journey. You will be part of a team providing professional, customer focused housing management services to the Council’s general needs residents.
Although we love to develop people, at this critical stage in our journey you will need to have had experience of delivering a customer focused housing management service.
We are looking for an enthusiastic, self-motivated individual with a good knowledge of housing and associated legislation. You will need to be organised and methodical to manage a complex and varied workload. You will need a positive attitude and caring approach towards customers and have excellent communication, negotiation and problem-solving skills to find solutions for those facing housing problems.
The role involves managing a geographical patch of properties and duties will include:
- Carrying out tenancy reviews and tenancy audits with residents in their homes
- Housing management casework including anti-social behaviour, domestic abuse, and hoarding
- Taking appropriate action in regard to breaches of tenancies
This is an exciting opportunity to join our busy Housing Team who work hard to deliver the service effectively. You will be accountable for taking ownership of your patch and have opportunities to develop your own ideas and initiatives to meet the challenges ahead.
The ideal candidate will have suitable relevant experience and/or qualifications in a housing related environment.
Due to the nature of the role it would be beneficial if you have a driving licence and access to a vehicle.