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Employability Officer

Futures Housing Group.
Futures House, Castle Donnington, DE74 2HN
Closing date
2 Nov 2021

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Community and Customer Services, Employment, Tenant services
Full Time
Organisation Type
Housing association / RP
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We’re looking for a special someone who really wants to help our customers make a change. Do you have the skills to mentor, develop and prepare our customers to become ready for work?

You’ll be creating opportunities for work experience, volunteering or indeed paid employment by engaging with and building a network of local businesses in the Amber Valley area.

You’ll also partner with training providers to enhance skills coaching and providing one to one support to our customers as part of the process.

You’ll want to provide a positive structured pathway to work, championing the service while working collaboratively with customers, employers, other Futures teams and external organisations both regional and national, ensuring strong links with Tenancy Sustainment along the way.

You’ll be flexible and adaptable effortlessly managing multiple projects and initiatives while meeting conflicting demands, ideally you’ll be social media savvy knowing how to promote interest and manage communication with an understanding of the social housing sector and related service delivery.

With your application we would like a covering letter of no more than one page telling us how you feel your skills, competencies and experience match the role profile. You should also explain how you align with our culture and values. You can include this in your CV document or email to

Interviews to be held 8th November.


It’s an exciting time of change at Futures Housing Group! We’re currently moving to a state-of-the-art, flexible new workspace. However attending this office will be on business need basis so we’ll provide you with great ICT kit as you'll be working in an agile way across Nottinghamshire & Derbyshire. You'll also have access to Touchdown Points where you can plug in to a workstation, catch up with colleagues and attend meetings locally.

We’ve also recently signed up to Harry’s Pledge, a campaign to support people who are working but also looking after a friend or family member who needs extra help. This could be an elderly parent, a friend with mental health issues, or a parent carer who looks after a disabled child, to name a few.

We know balancing work and caring is tough and that’s why we have an extra focus on supporting team members in this situation. To help, we organise regular virtual support groups, have an Employee Assistance Scheme with 24/7 counselling, and offer Flexible Working from day one, helping you to stay happy at work and at home.

We could wax lyrical about the range of amazing benefits we offer as part of Our Futures Rewards.  But we think there are four big things which makes Futures a great employer.

We’re flexible. We know life is what happens while you’re busy making other plans. So we give you the flexibility to strike your work / life balance.

We invest in your success. We love to see our people doing well, so we have a dedicated training and development budget to help you reach your potential.

We’re innovators. We’ve launched Futures Frontiers, a project to identify and experiment with new technology to help boost our business. You’ll love helping make innovation in technology part of our DNA.

We’re award-winning. We love to win and we want to be known as a centre of excellence for customer service, transformation, development, innovation.

This year we’ve been awarded the coveted Investor in People Platinum award – the highest of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work. Meeting the IiP criteria of improving, leading and supporting its people, has resulted in this prestigious accreditation that only a few employers receive.

To start your Futures Journey take a look at our Role Profile, please note we may contact candidates or close the vacancy prior to the closing date

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