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Assistant Project Manager - Repairs

Onward Homes
Flexible - Either Merseyside, Lancashire or Greater Manchester
£30,700 (Recruitment Rate) £32,250 (Confirmed Rate)
Closing date
28 Oct 2021

View more

Homes and Asset Management, Maintenance / Repair, Project management
Salary Band
£30,000 to £60,000, £30,000 - £39,999
Full Time
Organisation Type
Housing association / RP
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Job Details

Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We are looking for an Assistant Project Manager - Repairs (1 post) to join our Growth & Development team.

Reporting to the Development Technical Manager, the Assistant Project Manager - Repairs will identify remedial works relating to development and latent defects, liaising with development contractors and employers’ agents to manage the successful completion of works. You will manage development contractors to ensure all adoption processes are fully completed following handover of schemes.

The role will involve attending pre-handovers of newbuild properties and assisting the Clerk of Work and Employers Agent in snagging, managing the development contractor to ensure all snags are rectified at handover. You will ensure that customer service is at the heart of the defects process, managing contractors proactively to ensure Onward’s excellent aftercare standards are maintained. Work across all tenures including sales properties utilising customer feedback to influence future developments, to embed and support a culture of continuous improvement and learning to reduce the number and severity of defects in future schemes.

You will also liaise with customers and development contractors to ensure all repairs are administered satisfactorily during the defect liability period of newbuild properties, manage the development contractors to undertake defect repairs to the required quality, and manage customer expectations and contractor standards for repairs that are not deemed to be defects.

It is essential that you are educated to HNC/D level in a building related study, as well as having experience in building and repair diagnostics and managing relationships with internal and external stakeholders. It is desirable that you have experience in newbuild construction, and understanding of building contracts and collateral warranties, and experience of contract management.

All posts are recruited to the recruitment salary and movement to the confirmed salary is based on successful completion of a 6 month probation.  As well as a competitive salary and a generous annual leave entitlement, we offer a range of benefits for a rewarding career including a health cash plan, pension scheme and personal development.

Due to Covid-19, we have adapted our working arrangements under government guidelines and Safe Systems of Work.  Discussions around the current working arrangements and Safe Systems of Work specific to the role will take place during the interview process. If candidates have any concerns / questions in relation to Covid-19 and the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.


Onward is one of the largest registered providers of social housing based solely in the North West of England with 35,000 homes across Greater Manchester, Cheshire, Merseyside and Lancashire.

Onward currently comprises of five leading housing providers committed to the regeneration and sustainability of our region; Contour Homes, Liverpool Housing Trust, Ribble Valley Homes, Hyndburn Homes and Peak Valley Housing Association. They work together under the Onward brand as a not-for-profit organisation regulated by Homes England.

Our member organisations are united by a common purpose – to make a positive difference in the communities we serve.

  • We build, manage and maintain homes for people who are unable to access housing on the open market.
  • We deliver high quality homes and first class services that make a real difference to the people living in our neighbourhoods.
  • We offer customers support and assistance, helping people to overcome the challenges faced in our communities.
  • We provide homes and support to vulnerable people, helping them to live independent lives in the community.
  • We work with partners, voluntary groups and government agencies to provide more homes for people from all backgrounds, meeting the increasing need for housing throughout the North West.

Together as Onward, we’re signalling our intention to increase our impact by building more homes and delivering better services.

Find Us
+44 151 708 5777
Head Office
12 Hanover Street
L1 4AA
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